Annamalai Palaniappan
CHENNAI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Sales Head - Tamilnad
Advanced ConstructionTexhnologies P Ltd - Volvo CE
CHENNAI
05.2016 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly approach.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Recognized by management for providing exceptional customer success.
- Collaborated with others to discuss new opportunities.
Sales Manager
Dynatech - JCB
Villupuram
01.2011 - 04.2016
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Analyzed competitors' successes and failures, evaluating impact on market.
Branch Manager
HDFC SL
Pondicherry
08.2008 - 12.2010
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Monitored financial performance of the branch on a monthly basis.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
Sales Development Manager
Bajaj Allianz Life Insurance
Trichy
05.2005 - 06.2008
- Identified new markets for product expansion and growth opportunities.
- Conducted market research on potential customers, competitors, and industry trends.
- Provided training sessions for staff on selling techniques, customer service, and product knowledge.
Education
Bachelor of Science - Computer Science
MK Univesity
Madurai05-1996
Skills
- Customer Attraction
- Adhere Organization needs
- Self-Motivated
- Networking
- Educate the team for next level growth
Timeline
Sales Head - Tamilnad
Advanced ConstructionTexhnologies P Ltd - Volvo CE
05.2016 - Current
Sales Manager
Dynatech - JCB
01.2011 - 04.2016
Branch Manager
HDFC SL
08.2008 - 12.2010
Sales Development Manager
Bajaj Allianz Life Insurance
05.2005 - 06.2008
Bachelor of Science - Computer Science
MK Univesity
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