Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Annamalai Veerappan

Product Owner
Bengaluru

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Product Owner

AMEX - GMNS - NAS - Acquirer Capability Delivery
Bengaluru
10.2021 - Current
  • Product Owner for payments product that allows Amex to deliver payments reliably and predictably to merchants
  • Project Orbit – One of Product Owners that delivers Payment Modernization from POD i.e., APCD, Genesis and RSS to POA i.e., GMAS (Global Merchant Accelerated Settlement)
  • Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly in migrating India, MCCY and EMEA (Ongoing) markets to GMAS platform
  • Partnered with Business Stakeholders (GMPD) and Envisioning in understanding market specific requirements and translated it to technical requirement
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations
  • Partnered closely with PD&I and TDE teams in proactively identifying risks associated with project timelines or deliverables, implementing mitigation strategies when necessary
  • Partnered with Quality Assurance team in defining shift left strategy for delivery timeline of features.
  • Some of notable accomplishments during migrations are: Enabling payments to merchants all 7 days in week, Leveraging bank holiday calendar to schedule payments for merchants and Designed Global format for treasury report

Product Owner

AMEX - GCS - DS&I
Gurgaon
09.2019 - 10.2021
  • Supervised 10 client facing solutions, scaled product from initial reach of 150 clients to ~ 1600 clients within the span of 6 months
  • Enhanced compliance tracking tool by adding comprehensive and customizable rules, resulting in 28% increase in adoption of tool and helped in policy abuse detection
  • Enhanced expense module by deploying Optical Character Recognition to read receipts and have automated checks on 3 metrics: Transaction Date, Amount and Merchant Name
  • OCR Deployment resulted in 60% reduction in auditing time and 90% increase in accuracy rate
  • Lead Product vision, Planning, Design, Usability, and quality of releases Partnered with business, technology, design, compliance, marketing, support and other product teams to create holistic and robust product.

Senior Analyst

AMEX - GCS - DS&I
Gurgaon
09.2016 - 09.2019
  • Partnered with EDA team to ingest CODL data required for use case in Cornerstone, process varied from Identifying source table in cornerstone to validating final CODL table
  • Assisted Corporate Clients in fixing per day food allowance policy for employees and identify Employees who have made Non-Compliant spend using their Corporate Card
  • Developed solution to provide insights on B2B Spend made by Clients across different portfolios
  • It captures information on acceptance and choice of Suppliers, Identify opportunities for Spend Retention and Spend Growth.

Analyst

Essex Lake Group
Gurgaon
08.2014 - 08.2016
  • Recoveries – Credit Card: Developed visibility solution with performance metrics related to recovery stage of credit card services for one of largest banks in USA
  • Motive is to keep check on efficiency of agencies and collectors on how much was recovered
  • CCAR Analysis – Mortgage Banking: Developed solution to calculate Net Interest Income for different loan products offered by one of largest banks in USA.

Education

Post Graduate Diploma in Data Science - Data Science

IIIT
Bangalore
07.2021 - 07.2022

B.Com(Hons) - Commerce

Shri Ram College of Commerce
New Delhi
07.2011 - 06.2014

Skills

Excel

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Certification

SAFe 5.1 certified Product Owner/Product Manager (2022- 2023))

Accomplishments

Platinum Genius Medal - American Express Intellectual Property & Law Strategy Group - Award presented by the American Express Global Intellectual Property Group for contributions to the American Express Patent Program during 2018

Timeline

Product Owner

AMEX - GMNS - NAS - Acquirer Capability Delivery
10.2021 - Current

Post Graduate Diploma in Data Science - Data Science

IIIT
07.2021 - 07.2022

Product Owner

AMEX - GCS - DS&I
09.2019 - 10.2021

Senior Analyst

AMEX - GCS - DS&I
09.2016 - 09.2019

Analyst

Essex Lake Group
08.2014 - 08.2016

B.Com(Hons) - Commerce

Shri Ram College of Commerce
07.2011 - 06.2014

SAFe 5.1 certified Product Owner/Product Manager (2022- 2023))

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