Anna Maria Jose
Www.linkedin.com/in/ Anna-maria-jose-4b710221b
Summary
Dedicated software engineer with proven skills in software development and a commitment to continuous improvement. A strong team player adept at quickly learning and applying new technologies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Software Engineer
Capgemini Technology Services India Limited
03.2022 - 07.2024
- Engaged in continuous learning to expand technical skill sets, including Core Java, Spring Boot, C, C++, and GitHub.
- Collaborated with experienced professionals to enhance personal development and teamwork capabilities.
- Provided production support for Mainframe Platform products, handling high-severity issues, and mentoring the support team.
- Analyzed business requirements and estimated new projects, overseeing project initiation, requirement analysis, design, coding, testing, and verification.
Synchrony Financial (SYF)
Capgemini
- Developed and supported client projects for Synchrony Financial, focusing on providing credit card (PLCC and DC), and retail financial services to leading retailers.
- Participated in extensive root cause analysis and corrective action measures post-incident, contributing to enhanced service reliability in financial applications.
- Collaborated closely with stakeholders to gather and refine business requirements, ensuring alignment with client expectations, and regulatory compliance.
- Monitored system performance and implemented optimizations, achieving a 20% reduction in response times, and improving user satisfaction.
- Supported migration activities and coordinated with global teams to ensure alignment with service-level agreements (SLAs).
- Willingness to work flexible hours, and participate in on-call rotations, to support organizational needs effectively.
- Experienced in utilizing ServiceNow to automate workflows, manage service requests, and track incidents, resulting in improved resolution times, and streamlined IT service operations.
Education
Bachelor of Computer Applications -
Mar Augusthinose College, Ramapuram
07-2021
Skills
- Core Java
- MySQL
- Spring Boot
- C Programming
- C
- Git hub
- Logical thinking and problem solving
- Adaptive team player
- Service Desk Management
- Problem Solving
- Technical Analysis
- IT Management(servicenow)
- Technical Support, Collaboration
Certification
- AWS Cloud practitioner Essentials
- AZ-900 Microsoft Azure Fundamentals Certification
- Agile Software Development
- Junior Java Developer
References
REFERENCE AVAILABLE UPON REQUEST.
Timeline
Software Engineer
Capgemini Technology Services India Limited
03.2022 - 07.2024
Synchrony Financial (SYF)
Capgemini
Bachelor of Computer Applications -
Mar Augusthinose College, Ramapuram
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