Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Anna Maria Jose

Www.linkedin.com/in/ Anna-maria-jose-4b710221b

Summary

Dedicated software engineer with proven skills in software development and a commitment to continuous improvement. A strong team player adept at quickly learning and applying new technologies.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Software Engineer

Capgemini Technology Services India Limited
03.2022 - 07.2024
  • Engaged in continuous learning to expand technical skill sets, including Core Java, Spring Boot, C, C++, and GitHub.
  • Collaborated with experienced professionals to enhance personal development and teamwork capabilities.
  • Provided production support for Mainframe Platform products, handling high-severity issues, and mentoring the support team.
  • Analyzed business requirements and estimated new projects, overseeing project initiation, requirement analysis, design, coding, testing, and verification.

Synchrony Financial (SYF)

Capgemini
  • Developed and supported client projects for Synchrony Financial, focusing on providing credit card (PLCC and DC), and retail financial services to leading retailers.
  • Participated in extensive root cause analysis and corrective action measures post-incident, contributing to enhanced service reliability in financial applications.
  • Collaborated closely with stakeholders to gather and refine business requirements, ensuring alignment with client expectations, and regulatory compliance.
  • Monitored system performance and implemented optimizations, achieving a 20% reduction in response times, and improving user satisfaction.
  • Supported migration activities and coordinated with global teams to ensure alignment with service-level agreements (SLAs).
  • Willingness to work flexible hours, and participate in on-call rotations, to support organizational needs effectively.
  • Experienced in utilizing ServiceNow to automate workflows, manage service requests, and track incidents, resulting in improved resolution times, and streamlined IT service operations.

Education

Bachelor of Computer Applications -

Mar Augusthinose College, Ramapuram
07-2021

Skills

  • Core Java
  • MySQL
  • Spring Boot
  • C programming
  • C
  • GitHub
  • Cloud-Based Service Management
  • Adaptive team player
  • Service Desk Management
  • Problem Solving
  • Reporting Analytics
  • IT Management (ServiceNow)
  • Technical Support

Certification

  • AWS Cloud practitioner Essentials
  • AZ-900 Microsoft Azure Fundamentals Certification
  • Agile Software Development
  • Junior Java Developer

References

REFERENCE AVAILABLE UPON REQUEST.

Timeline

Software Engineer

Capgemini Technology Services India Limited
03.2022 - 07.2024

Synchrony Financial (SYF)

Capgemini

Bachelor of Computer Applications -

Mar Augusthinose College, Ramapuram

Similar Profiles

CREATE PROFILE
Anna Maria Jose