Annanya Sharma

As a Staff Solutions Engineer (IC-2) supporting JAPAC at Oracle, I drive strategic programs that enable enterprise sales and solutions teams to deliver measurable value to customers.
I design and operationalise analytics-driven dashboards, go-to-market campaigns, and scalable solution frameworks that directly support customer adoption, engagement, and success.
Key highlights:

• Developed business insights dashboards that empower regional teams to track customer health, identify expansion opportunities, and align with enterprise KPIs.

• Partnered cross-functionally with Sales, Marketing, and Customer Success to support high-touch engagements with scalable, data-backed assets.
  • Led automation and communication efforts across the region to streamline onboarding, improve customer-facing messaging, and accelerate time to value.
• Heading and channelling technical initiatives, thus delivering tailored solutions.
• Demonstrating hands-on experience in design and development with Oracle CX marketing tools
• Building strong relationships with key stakeholders within the organization and outside.
• Handled enterprise customers in JAPAC, including India - Grab, PSA International, HDFC Bank, CRIF etc
• Running HTML email campaigns on the Oracle CX marketing tool: Eloqua.
• Cross-ecosystem collaboration by designing and supporting various internal initiatives
  
  While the role is internally focused, the outcomes directly support external enterprise stakeholders by equipping field teams to drive customer success, product adoption, and long-term retention.

• Delivered key product-based workshops to prospective customers.
• Served as a pre-sales solution engineer, focusing on the India SaaS application sector.
• Excelled in Oracle supply chain, warehouse, and transportation management, integrating IoT as an emerging technology.
• Facilitated customers' transition from their existing issues to effective solutions, honing customer management expertise.
• Designed and delivered customized technology demonstrations and solutions, aligning with clients' specific needs and objectives.
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• Led targeted workshops showcasing key product features to prospective clients, fostering informed decision-making.

Worked as a communication specialist for Moody's. The key KPIs included:

• Created and ran various marketing campaigns by identifying the target audience and goals around various metrics of Acquisition & Monetisation- Conversion, Adspend, ROAS, CAC, etc
• Evaluated the campaign's performance based on data collected from monitoring and identifying areas for improvement for ROI, workforce optimisation, SEO, Analytics solution etc.
• Developed comprehensive onboarding kits for new hires, integrating curated welcome goodies with essential digital resources to ensure seamless integration into company culture.
• Created and launched a landing page for the team's internal portal, improving navigation and functionality across 7 global locations.
• Designed HTML email templates to enhance communication initiatives, supporting employer rebranding efforts.
• Led workshops on effective communication and stakeholder management, enhancing team collaboration and project outcomes.
• Acquired and utilised heat mapping and social media marketing skills to improve campaign effectiveness.
• Developed and analyzed dashboards to interpret customer data from MAKS, enhancing strategic marketing decisions.

• Developed and executed sales strategies for K-12 educational tablets, enhancing student-teacher relationships.
• Facilitated communication between students and teachers, improving educational outcomes in the K-12 sector.
• Implemented effective marketing campaigns across Bengaluru, leveraging best practices to boost brand visibility.
• Facilitated the adoption of Squareyards application to streamline processes within the team.