Annapurna Marthi

Reporting to: Sr. Director of Infrastructure & Engineering
Reason for Leaving: Organization partnered with Genpact.

• Manages Executive schedules including assistance in scheduling meetings, preparing presentations, meeting minutes, and follow-up on the action items and handle Executive's plans, travel itineraries, compile documents, expenses report, compose and prepare correspondence.
• Facilitates cross-divisional coordination with meetings, events, operations and programs to plan for effective communications, partnerships, and outreach.
• Analyzes and creates documents, reports, assessments, and/or training materials as needed to facilitate implementation of suggested changes ensuring organizational goals are well documented.
• Track, record and share organizational progress data across geographical locations (India and USA) by working with leaders at all locations.
• Promotes, tracks, and measures compliance with program/operation changes by creating and implementing appropriate data collection, reporting, and/or recordkeeping processes.
• Creating strategic plans and ideas. Budget utilization to determine if they're being used appropriately for the organization's programs, projects, operations, and initiatives.
• Procuring essential services and products for the organization and team members utilizing available tools. Such as (creating purchase orders, Invoicing, Receiving, filing expense details, and closing of the purchase orders) from start to finish.
• Raises requisitions and follows up towards the completion of the hiring process to ensure that potential and eligible candidates are onboarded to meet the business requirements.
• Tracking training needs of the team, work with relevant stakeholders, L&D and track till closure.

Reporting to: 2 Sr. Directors (Engineering & Quality)
Reason for Leaving: It’s a Contract.

• Facilitated communication with management and team members to improve business strategy and operation.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Facilitated communication with clients and team members to improve business strategy and operation.
• Organized and coordinated conferences and monthly meetings.
• Used advanced software to prepare documents, reports, and presentations.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Transcribed meeting minutes to support sales, business development and senior management teams.
• Conducted research and analyzed data to provide detailed reports on various business topics.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Facilitated training and onboarding for incoming office staff.
• Handled confidential and sensitive information with discretion and tact.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Worked with senior management to initiate new projects and assist in various processes.
• Filed paperwork and organized computer-based information.
• Coordinated events and worked on ad hoc projects.
• Volunteered to help with special projects of varying degrees of complexity.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Updated and maintained confidential databases and records.

Reporting to: India Vice President
Reason for Leaving: It’s a Contract

• Coordinate executive communications, including taking calls, responding to emails and interfacing with clients
  Prepare internal and external corporate documents for team members and industry partners.
• Schedule meetings and appointments and manage travel itineraries.
• Arrange corporate events to take place outside of the workplace, such as staff appreciation events.
• Maintain an organized filing system of paper and electronic documents & Uphold a strict level of confidentiality.
• Develop and sustain a level of professionalism among staff and clientele, Circulation of Company Newsletter, Maintenance of Shareholder Reports, Meetings Coordination & Documentation.
• Presentations - MOM - Start-up Events - Planning - Presentation assistance & maintaining confidentiality of information.
• Funding Rounds Related Documentation & Research Documentation assistance.
• SharePoint Usage Vs personal drive Usage assistance, Strategy Discussions with the Teams for better Future
  Maintain a company calendar and schedule appointments, book meeting rooms as required & distribute and store correspondence (e.g., letters, emails, and packages).
• Ability to resolve complex administrative problems independently and perform tasks that are diverse and advanced.
• Able to complete tasks thoroughly and accurately, sometimes with little direction.

Reporting to: CEO & HR Head
Reason for Leaving: 2nd wave of Covid hit the business.

• Managing office supplies stock, placing orders, preparing financial and administrative reports.
• Organize a filing system for important and confidential company documents.
• Answer queries by employees and clients & Update office policies as needed & Prepare reports and presentations with statistical data, as assigned.
• Handling utility and other bills swiftly, Weekly Vendor payments, ensuring accurate billing of Vendors, customers, billing problems and disputes, Making required adjustments to B2B & B2C accounts.
• Assist in administering benefits, compensation, and employee performance programs, Keka Management for Payroll, Attendance, Employee database, Leaves & Documentation.

Executive Assistant:

• Circulation of Company Newsletter, Maintenance of Share Holder Reports, Meetings Coordination & Documentation.
  Presentations - MOM - Start-up Events - Planning - Presentation's assistance.
• Funding Rounds Related Documentation & Research Documentation assistance.
• SharePoint Usage Vs personal drive Usage assistance, Strategy Discussions with the Teams for better
  ZOHO records & documentation & maintaining confidentiality of information.
• Maintain a company calendar and schedule appointments, book meeting rooms as required & distribute and store correspondence (e.g., letters, emails, and packages).
• Ability to resolve complex administrative problems independently and perform tasks that are diverse and advanced.

Reason for Leaving: Career Growth

• Offered advice and assistance to customers, paying attention to special needs or wants.
• Informed customers about special promotions and provided detailed information for various products.
• Developed and actualized customer service initiatives to decrease wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Provided customer feedback to management and identified areas of improvement for products and services.
• Utilized internal software and tools to meet customer needs and resolved issues promptly.
• Implemented and developed customer service training processes.
• Monitored and tracked user progress to identify improvement opportunities.
• Documented diagnostic results and supported root cause analysis and troubleshooting.
• Developed and presented business cases, presentations and reports to senior management.

Reported to: HR Manager
Reason for Leaving: Was going through Divorce had to be with my son.

• Maintained human resources regulatory compliance with local, state laws.
• Educated employees on company policy and kept employee handbook current.
• Met with employees monthly for progress reviews and performance assessments.
• Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
• Coordinated work activities for HR managers, specialists and recruiting agents.
• Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
• Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
• Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
• Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
• Managed other HR staff and oversaw completion of tasks and initiatives.
• Used technologically relevant digital systems to manage payroll and benefits programs.
• Employee engagement, preparing offer letters, appointment letter, confirmation letter, increment letter, warning letter, experience certificate, relieving letter.

Reporting to: CEO of the Organization.

Reason for leaving: Organization is migrated.

• Responsible for the daily administrative activities of the executive offices.
• Taking Minutes & preparing material for organizational level meetings.
• Responsible for daily scheduling of members of the executive-level team.
• Also known for electronic calendaring, scheduling and other follow-up tools necessary to keep track.
• Assistance to the supervisor to ensure the employee has access to a workstation/instruction and the time to complete the online orientation (If additional time is needed by the employee).
• Act as a consultant to new employees. Create and update our employee handbook.
• Filing and retrieving corporate records, documents, and reports.
• Researching and conducting data to prepare documents for review & presentation by boards of directors, committees, and executives.
• Screened calls and emails and responded accordingly to support executive correspondence.