Anne Terry

Develop a business strategy to build a relationship with carriers that continually provides and negotiates the best freight rates to carriers and customers, averaging 60 outbound calls daily to acquire new contacts.

Seek out and solve potential freight-related operational issues, and troubleshoot any problems with how the carrier procures and moves the freight from shipper to receiver.

Collaborate internally with the sales team on freight rates, market trends, pricing strategy, and account implementation plans

Source carriers for specific freight lanes to ensure continuity for top customers to maintain seamless service.

Secure contract pilots for part 91 trips exceeding FAA requirements.

Maintain pilot and client database with training, aircraft detail, and other documents to ensure seamless transition for trip approval.

Field phone calls and text messages from clients and pilots to address any questions or issues that arise.

Vet and onboard new pilots into database and follow up with needed documents or questions

Answering 300+ emails daily to assist brokers with customer and driver information.

Answer multi-line phone system to walkthrough carrier registration into online portal.

Create and maintain reports for managers and co-workers on different strategies to obtain billing paperwork.

Position required a self-starter attitude and attention to detail in a fast-paced environment.