Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic
Anne Priya  A

Anne Priya A

Mysore

Summary

Seeking assignments in Operations Management with a reputed organization. Professional profile: A seasoned Service Professional with over 15 years of extensive experience in operations involving service, Development, Channel Management, and Accounting in the Operations Sector.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Manager - Finance , Human Resource and Administra

Implantaire Technologies India Pvt Ltd
Mysore
03.2013 - Current

Finance and Accounts

  • Led Financial Planning and Analysis function, developing financial plans, forecasts, and budgets to guide the organization's financial strategy.
  • Ensured accurate and timely financial reporting to internal and external stakeholders, preparing financial statements in compliance with accounting standards and regulations.
  • Oversaw budget management process, monitoring actual performance against budgeted targets and implementing corrective actions as needed.
  • Managed cash flow to ensure sufficient liquidity for financial obligations and operational needs, optimizing working capital and maintaining banking relationships.
  • Identified and assessed financial risks, developing strategies to mitigate risks and safeguard financial assets.
  • Ensured compliance with relevant financial regulations, accounting standards, and tax laws, implementing internal controls and coordinating audits.
  • Evaluated investment opportunities and made recommendations on capital allocation decisions, conducting cost-benefit analysis and assessing financial viability.
  • Developed and implemented financial strategies to support the organization's business objectives, optimizing capital structure and enhancing shareholder value.
  • Monitored key financial metrics and KPIs, identifying areas for improvement and driving operational efficiencies and cost savings.
  • Forecasted future financial performance based on market trends, industry dynamics, and internal business factors, providing insights to support strategic decision-making.
  • Provided leadership and mentorship to finance team members, ensuring their effectiveness and professional development.
  • Communicated financial information and insights effectively to internal stakeholders, presenting reports, analysis, and recommendations in a clear and concise manner.
  • Preparing asset, liability, and capital account entries by compiling and analyzing account information
  • Document financial transactions by entering account information
  • Summarizing current financial status by collecting information; preparing balance sheet, profit and loss statement and other reports
  • Preparing payments by verifying documentation and requesting disbursements
  • Handle monthly filing of returns GSTR1, GSTR2B, GSTR3B
  • Monthly TDS Process and Reconciliation of Bank Accounts
  • Invoice Preparation , PO Preparation , proforma invoice, Journal Entries and Ledgering
  • Day book using Tally EPR.
  • Administration
  • Provide Full Admin support to the team and departments
  • Keep stocks of the stationary supplies for the departments
  • Put up purchase requests for all the approved purchases approvals
  • Verify Invoices for the raised purchases upon delivery of the goods
  • Process Visa application for the employees for Business Trips
  • Online Shipment booking with documentation, follow up with customs
  • Generat CHIP certificate.
  • HUMAN RESOURCES
  • Recruitment - postings, source candidates, screen applicants, conduct preliminary interviews and coordinate hiring efforts with managers responsible for making the final selection of candidates
  • Develop, Refine and Fine tune effective methods or tools for selection or provide external consultants to ensure the right people with the desired level are brought into the organization
  • Prepare information and input for the salary budgets, prepare payrolls for employees,
  • Ensure adherence to corporate guidelines on salary
  • Ensure appropriate communication at all staff levels
  • Compensation and Benefit Programs
  • Conduct regular meetings to discuss and record milestones, accomplishments, successes and challenges and use the above information to establish goals and development plan for the coming year.
  • Maintain proper attendance and tracking report for the departments
  • Maintain Hygiene factors within the organization and workstations.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Entered time and attendance logs in preparation for payroll.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Assigned tasks to associates to fit skill levels and maximize team performance.

Customer Service Associate

ICICI PRUDENTIAL LIFE INSURANCE COMPANY LIMITED
Bangalore
04.2007 - 11.2011
  • Responsible for understanding client requirements, requirement analysis and feasibility study
  • Manage sales through prospecting, lead qualification, forecasting, resource allocation, account strategy, and planning
  • Responsible for selling business applications solutions and related services to prospective new mid-market or small business customers
  • Key responsibilities included understanding customer needs, monitoring behavior, competitive analysis and analyzing market research data
  • Develop effective strategies for winning in a competitive environment
  • Address the customers directly at the front desk
  • Provided the after sales services
  • Verify the documents submitted by the customer for their request
  • Processing the request as per the company’s turnaround time
  • Logging calls for all the branch requests
  • Maintaining the cash reports, Bank Reconciliation on Statements on the daily basis
  • Always maintained the Tally sheet on daily basis
  • Proactively convinced the customer to take the policies
  • Co-coordinating with all my seniors to get the request done much before the TAT
  • Underwriting the applications Upto the limit of 5 lakhs
  • Maintain an accurate and timely pipeline of opportunities.

Education

Achieved MBA - Finance and HR

ICFAI University
01.2007

Bachelor of Commerce -

Mysore University
01.2005

Cftri School

Skills

  • Handling the overall service operations
  • Service SigmasQOC (Quality of Calls Closed)
  • Ensuring maximum customer satisfaction by providing them with pre/post services
  • Key Account Management
  • Managing activities pertaining to negotiating/ finalization of deals for smooth execution of service and order processing
  • Developing relations with key decision makers in the organization for services
  • Identifying corporate/ institutional accounts & strategically secure profitable business
  • Staff Development
  • Problem Resolution
  • Recruitment and Hiring
  • Goal Setting
  • Performance Evaluations
  • Team Building
  • Onboarding and Orientation
  • Performance Tracking and Evaluation
  • Administration and Reporting

Certification

9945693583

Languages

  • English, Hindi & Kannada, and Tamil
  • Additional Information

    • Your’s sincerely Anne Priya.A Place: Mysore

    Timeline

    Manager - Finance , Human Resource and Administra

    Implantaire Technologies India Pvt Ltd
    03.2013 - Current

    Customer Service Associate

    ICICI PRUDENTIAL LIFE INSURANCE COMPANY LIMITED
    04.2007 - 11.2011

    Achieved MBA - Finance and HR

    ICFAI University

    Bachelor of Commerce -

    Mysore University

    Cftri School
    Anne Priya A