Seeking assignments in Operations Management with a reputed organization. Professional profile: A seasoned Service Professional with over 15 years of extensive experience in operations involving service, Development, Channel Management, and Accounting in the Operations Sector.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager - Finance , Human Resource and Administra
Implantaire Technologies India Pvt Ltd
Mysore
03.2013 - Current
Finance and Accounts
Led Financial Planning and Analysis function, developing financial plans, forecasts, and budgets to guide the organization's financial strategy.
Ensured accurate and timely financial reporting to internal and external stakeholders, preparing financial statements in compliance with accounting standards and regulations.
Oversaw budget management process, monitoring actual performance against budgeted targets and implementing corrective actions as needed.
Managed cash flow to ensure sufficient liquidity for financial obligations and operational needs, optimizing working capital and maintaining banking relationships.
Identified and assessed financial risks, developing strategies to mitigate risks and safeguard financial assets.
Ensured compliance with relevant financial regulations, accounting standards, and tax laws, implementing internal controls and coordinating audits.
Evaluated investment opportunities and made recommendations on capital allocation decisions, conducting cost-benefit analysis and assessing financial viability.
Developed and implemented financial strategies to support the organization's business objectives, optimizing capital structure and enhancing shareholder value.
Monitored key financial metrics and KPIs, identifying areas for improvement and driving operational efficiencies and cost savings.
Forecasted future financial performance based on market trends, industry dynamics, and internal business factors, providing insights to support strategic decision-making.
Provided leadership and mentorship to finance team members, ensuring their effectiveness and professional development.
Communicated financial information and insights effectively to internal stakeholders, presenting reports, analysis, and recommendations in a clear and concise manner.
Preparing asset, liability, and capital account entries by compiling and analyzing account information
Document financial transactions by entering account information
Summarizing current financial status by collecting information; preparing balance sheet, profit and loss statement and other reports
Preparing payments by verifying documentation and requesting disbursements
Handle monthly filing of returns GSTR1, GSTR2B, GSTR3B
Monthly TDS Process and Reconciliation of Bank Accounts
Invoice Preparation , PO Preparation , proforma invoice, Journal Entries and Ledgering
Day book using Tally EPR.
Administration
Provide Full Admin support to the team and departments
Keep stocks of the stationary supplies for the departments
Put up purchase requests for all the approved purchases approvals
Verify Invoices for the raised purchases upon delivery of the goods
Process Visa application for the employees for Business Trips
Online Shipment booking with documentation, follow up with customs
Generat CHIP certificate.
HUMAN RESOURCES
Recruitment - postings, source candidates, screen applicants, conduct preliminary interviews and coordinate hiring efforts with managers responsible for making the final selection of candidates
Develop, Refine and Fine tune effective methods or tools for selection or provide external consultants to ensure the right people with the desired level are brought into the organization
Prepare information and input for the salary budgets, prepare payrolls for employees,
Ensure adherence to corporate guidelines on salary
Ensure appropriate communication at all staff levels
Compensation and Benefit Programs
Conduct regular meetings to discuss and record milestones, accomplishments, successes and challenges and use the above information to establish goals and development plan for the coming year.
Maintain proper attendance and tracking report for the departments
Maintain Hygiene factors within the organization and workstations.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Minimized staff turnover through appropriate selection, orientation and training.
Trained employees on additional job positions to maintain coverage of roles.
Entered time and attendance logs in preparation for payroll.
Recruited and hired qualified candidates to fill open positions.
Conducted quality, timely performance feedback and performance appraisals.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Assigned tasks to associates to fit skill levels and maximize team performance.
Customer Service Associate
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LIMITED
Bangalore
04.2007 - 11.2011
Responsible for understanding client requirements, requirement analysis and feasibility
study
Manage sales through prospecting, lead qualification, forecasting, resource allocation,
account strategy, and planning
Responsible for selling business applications solutions and related services to prospective
new mid-market or small business customers
Key responsibilities included understanding customer needs, monitoring behavior,
competitive analysis and analyzing market research data
Develop effective strategies for winning in a competitive environment
Address the customers directly at the front desk
Provided the after sales services
Verify the documents submitted by the customer for their request
Processing the request as per the company’s turnaround time
Logging calls for all the branch requests
Maintaining the cash reports, Bank Reconciliation on Statements on the daily basis
Always maintained the Tally sheet on daily basis
Proactively convinced the customer to take the policies
Co-coordinating with all my seniors to get the request done much before the TAT
Underwriting the applications Upto the limit of 5 lakhs
Maintain an accurate and timely pipeline of opportunities.
Education
Achieved MBA - Finance and HR
ICFAI University
01.2007
Bachelor of Commerce -
Mysore University
01.2005
Cftri School
Skills
Handling the overall service operations
Service SigmasQOC (Quality of Calls Closed)
Ensuring maximum customer satisfaction by providing them with pre/post services
Key Account Management
Managing activities pertaining to negotiating/ finalization of deals for smooth execution of service and order processing
Developing relations with key decision makers in the organization for services
Identifying corporate/ institutional accounts & strategically secure profitable business
Staff Development
Problem Resolution
Recruitment and Hiring
Goal Setting
Performance Evaluations
Team Building
Onboarding and Orientation
Performance Tracking and Evaluation
Administration and Reporting
Certification
9945693583
Languages
English, Hindi & Kannada, and Tamil
Additional Information
Your’s sincerely Anne Priya.A Place: Mysore
Timeline
Manager - Finance , Human Resource and Administra
Implantaire Technologies India Pvt Ltd
03.2013 - Current
Customer Service Associate
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LIMITED
04.2007 - 11.2011
Achieved MBA - Finance and HR
ICFAI University
Bachelor of Commerce -
Mysore University
Cftri School
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