Summary
Overview
Work History
Education
Skills
Certification
• HOBBIES.
Timeline
BusinessDevelopmentManager
ANNESH JALEEL

ANNESH JALEEL

Logistics Executive
COIMBATORE

Summary

To obtain a challenging and meaningful position that will utilize and further develop my project management, analytical and leadership skills in pursuit of organizational objective and to summon up all my skills and resources and focus them to ensure the maximum possible outcome of any situation.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Logistics Coordinator

ABT PARCEL SERVICE
COIMBATORE
01.2020 - 07.2023
  • Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers
  • Demonstrates effective, clear and professional written and oral communication
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions.

Crew Trainer

McDonald'S
ABU DHABI
11.2017 - 12.2019
  • Follow and reinforce basic people minimums (e.g
  • Uniforms, punctuality)
  • Work and communicate effectively with co-workers and management
  • Positive attitude and commitment to customer satisfaction
  • Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required
  • Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
  • Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
  • Regularly check if equipment operates properly and report any maintenance needs
  • Regularly check the temperature of freezers, refrigerators, or heating equipment to be as per the standards to maintain highest served quality and consistent products standards
  • Work together with the kitchen team to prepare foods while following cooking instructions, safety procedures, and sanitary requirements
  • Reports all potential safety hazards or employee accidents to the manager on duty
  • Effectively handle and reports all customer complaints, suggestions, special requests or ideas to manager on duty

Education

Bachelor of Arts - BCA (Bachelor of Computer Applications)

Hindusthan College / Bharathiyar University
COIMBATORE
06.2014 - 07.2017

High School Diploma -

Michaels Hr Sec SchoolState Board
COIMBATORE
07.2012 - 04.2014

SSLC -

Michaels Hr Sec SchoolState Board
COIMBATORE
05.2011 - 04.2012

Skills

Language : Basics of C,C,HTML,SQLundefined

Certification

Mcdonald's work experience certificate

• HOBBIES.

  

· Participating in Sports such as Athletics, Cricket etc

· Social Media

· NSS & Social Service

· Updating myself on the new technologies through searching in web.

Timeline

Logistics Coordinator

ABT PARCEL SERVICE
01.2020 - 07.2023

Mcdonald's work experience certificate

12-2019

Crew Trainer

McDonald'S
11.2017 - 12.2019

Bachelor of Arts - BCA (Bachelor of Computer Applications)

Hindusthan College / Bharathiyar University
06.2014 - 07.2017

High School Diploma -

Michaels Hr Sec SchoolState Board
07.2012 - 04.2014

SSLC -

Michaels Hr Sec SchoolState Board
05.2011 - 04.2012

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ANNESH JALEELLogistics Executive