Experienced Engineer Customer Design Technician with a solid track record in project management and safety enhancement. Demonstrated critical thinking and team collaboration skills, leading to improved operational efficiency and reduced workplace accidents.
Overview
26
26
years of professional experience
Work History
Engineer Customer Design Technician
American Electric Power, AEP
South Bend, IN
05.2024 - Current
Developed cost estimates and project specifications for proposals.
Trained and mentored junior engineers, providing guidance and direction.
Enhanced safety protocols during construction projects, ensuring compliance with national standards and reducing workplace accidents.
Conducted system analysis to identify improvements in operational efficiency and reliability.
Reviewed technical documentation to verify accuracy and support project execution.
Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Business Owner
AJ Underground Solutions LLC
La Porte, IN
01.2020 - 04.2024
Managed daily operations, ensuring project completion on schedule and within budget.
Oversaw team performance, providing mentorship and training to enhance skills and productivity.
Consulted with customers to assess needs and propose optimal solutions.
Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
Military Personnel
United States Navy(Enlisted), National Naval Medical Center
Bethesda, MD
10.2000 - 11.2008
Led team operations in high-pressure environments, ensuring mission readiness and personnel welfare.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Science - Business Administration
Purdue University
Westville, IN
Skills
Critical thinking
Project management
Project planning
Time management
Team collaboration
Customer service
Active listening
Computer proficiency
Conflict resolution
Appointment scheduling
Timeline
Engineer Customer Design Technician
American Electric Power, AEP
05.2024 - Current
Business Owner
AJ Underground Solutions LLC
01.2020 - 04.2024
Military Personnel
United States Navy(Enlisted), National Naval Medical Center