Adept professional in gathering business requirements through elicitation techniques (workshop and interview) in collaboration with all the internal and external stakeholders.
Created a streamlined product portfolio by prioritizing project MVPs, analyzing existing documents, researching, and communicating with multiple stakeholders.
Requirements were presented and addressed to the team so that the development process ran smoothly and without obstacles.
Identified, mapped, and continuously engaged with UK region stakeholders to complete projects.
Veteran in waterfall and Agile methodology, and well-versed in the SAFe/Scrum framework.
Expert in creating wireframes, BRD, FRD, BPMN, AS-IS, TO-BE, and UML diagrams (use case). Prepared detailed and refined user stories, and acceptance criteria for each project.
Performed UAT for the developed software solution to ensure that it meets the requirements and defined acceptance criteria.
Overview
7
7
years of professional experience
Work History
Business Analyst
Ernst & Young
bengaluru
06.2022 - Current
Analyzing requirements, defining project scope, creating functional documents, business flow, stories, and use cases, and participating in sprint ceremonies.
Collaborating with the agile team for issue resolution and ensuring user stories are completed as per acceptance criteria.
Prioritizing user stories based on the business value, and ensuring development accordingly.
Participating in PI events to show the product demo and capture the requirements for the next PI sprint.
Achievement: Created a streamlined product portfolio by prioritizing project MVPs, analyzing existing documents, and researching and communicating with multiple stakeholders. Requirements were presented and addressed to the team so that the development process ran smoothly and without obstacles.
Conducted interviews with subject matter experts to gather information on existing systems and procedures.
Analyzing requirements, defining project scope, creating functional documents, business flow, stories, and use cases.
Participated in product backlog grooming, sprint grooming, sprint planning, and sprint review by working with the product owner.
Created wireframes, business flow diagrams, and documented them.
Worked with two U.S. stakeholders to gather requirements and design screen functionalities.
Assisted the product manager in organizing meetings to understand the progress of the project.
Developed Business Requirement Specs, Use Cases, Logical Data Model, Requirement Traceability Matrix, SRS, FRS, and BRD.
Manual Tester
Ernst & Young
bengaluru
11.2021 - 06.2022
Executed manual testing procedures to identify software defects and issues.
Collaborated with developers to discuss test results and troubleshooting steps.
Documented test scenarios and outcomes for compliance and audit purposes.
Provided feedback on usability and user experience during testing phases.
Performed functional, integration, regression, and end-to-end testing.
Executed test scripts and logged defects, working with application team to resolve issues arising out of testing process.
Reviewed project documentation such as requirement specifications, design documents.
Evaluated user interfaces for consistency and functionality.
Conducted detailed manual testing of software applications to identify bugs and ensure quality.
Supported user acceptance testing (UAT) by preparing test environments and assisting users.
Production Support Analyst
Ernst & Young
bengaluru
02.2019 - 11.2021
Financial Reporting & Dashboards: Developed and maintained financial reports and dashboards using Power BI, ensuring accurate and timely reporting for management and clients.
Client and Stakeholder Management: Conducted client demos, local teams, and partner training on tax management tools, collaborating with product teams to implement process improvements and address client needs.
Training and Documentation: Developed and delivered training materials, process documents, and FAQs for client and team onboarding, ensuring up-to-date knowledge on tools and processes.
Client demonstrations and onboarding: Training on tax workflow tools for clients across the globe, and onboarding deliverables. As of now, over 200 successful demos have been delivered during the span of three years.
Assisted in training staff on new systems and process changes effectively.
Education
Bachelor of Commerce - Accounting And Finance
Christ university
Bengaluru
05-2014
Skills
My SQL, SAFe, Oracle, Waterfall, Agile, Scrum, MS Visio, Balsamiq, Jira, Azure DevOps, stakeholder management, requirement gathering, UML, gap analysis, MDM, and Enate tools, ServiceNow
Provide updates to management, delivery heads, and coordinate with clients
Confident, articulate, and professional speaking abilities (and experience)
Empathetic listener, proactive communicator, and growth mindset
Accomplishments
Received EY appreciation spot awards, exceptional client service awards, and highest performing team awards
Awarded multiple silver badges at EY
Conducted 80+ client and internal demos, and received excellent feedback on the demos