ANNETTE K. DUNN
Greenwood
Summary
Law enforcement professional with extensive experience in security operations and inmate supervision. Proven ability to adapt to diverse environments while implementing effective safety protocols and training initiatives. Focused on enhancing operational efficiency and maintaining a secure environment through proactive communication and conflict resolution strategies.
Overview
27
27
years of professional experience
Work History
Unarmed Security Officer
Johnson Memorial Hospital
Franklin
10.2025 - Current
- Patrolled hospital premises, ensuring safety for patients and staff through proactive monitoring.
- Deescalated situations with visitors, maintaining secure environment and preventing potential disturbances.
- Collaborated with local law enforcement on security issues and incident reports.
- Engaged individuals facing suicidal thoughts, providing emotional support to promote safety and well-being.
Security Officer
Compass Park
Franklin
01.2024 - Current
- Coordinated customer service initiatives and trip planning for a diverse resident population.
Managed security operations for a 300-acre campus with 600+ residents.
Assisted nursing staff by escorting ambulances during emergency responses.
Oversaw camera surveillance, enhancing overall campus security.
Served as first responder in fire rescue scenarios, ensuring quick intervention.
Executed timely completion of repair work orders to uphold facility integrity. - Monitored premises to ensure safety and security for all visitors.
- Conducted regular patrols to detect suspicious activities and potential hazards.
- Managed access control by screening visitors and verifying identification.
DRIVER
UBER
Indianapolis
01.2024 - Current
- Navigated city routes to ensure timely passenger pickups, enhancing customer satisfaction.
- Followed safety regulations and guidelines during driving activities to promote passenger safety.
- Maintained vehicle cleanliness and performed routine maintenance checks to ensure optimal vehicle performance.
DRIVER
WERNER Enterprises
Omaha
01.2024 - 12.2024
- Performed vehicle inspections on tractors and trailers to uphold safety regulations.
Streamlined drop and hook procedures, optimizing operational workflow.
Processed bill of lading and DOT paperwork for accurate logging of hours.
Engaged with customers to confirm drop-off and pickup timings. - Navigated routes efficiently to ensure timely passenger drop-offs.
- Maintained vehicle cleanliness and safety for optimal passenger experience.
- Communicated effectively with passengers to understand their needs and preferences.
Appliance Sales Specialist
LOWES
Brownsburg
01.2023 - 12.2023
- Ensured timely delivery of customer appliance orders through effective coordination.
Conducted inventory management and made necessary adjustments to on-hand stock.
Liaised with mechanics to verify parts availability and manage delivery timelines.
Pursued CDL training at C1 to improve transportation capabilities. - Assisted customers in selecting appliances that fit their needs and preferences.
- Demonstrated product features and benefits to enhance customer understanding.
- Coordinated delivery schedules with logistics teams for timely appliance installations.
Part Coordinator
COX AUTOMOTIVE AND FLEET
Carmel
01.2023 - 12.2023
- Executed procurement and purchasing tasks for customer orders to enhance order processing.
Maintained inventory control by adjusting stock levels efficiently.
Managed billing and receiving operations, ensuring alignment with invoicing.
Coordinated with mechanics to confirm parts availability and delivery timelines. - Coordinated inventory management for automotive parts and fleet supplies.
- Maintained accurate records of parts shipments and receipts.
- Collaborated with suppliers to ensure timely delivery of components.
Furniture Sales Associate/ Manager
BIGLOTS
Avon
01.2017 - 12.2023
- Delivered exceptional customer service while selling furniture to enhance client satisfaction.
Conducted inventory control and adjusted on-hand stock levels for optimal management.
Achieved daily sales targets for furniture department through strategic efforts.
Oversaw daily store operations and managed inventory with a team of 5 to 6 staff members. - Assisted customers in selecting furniture pieces for their homes.
- Maintained product displays to enhance visual appeal and organization.
- Provided product information and recommendations based on customer needs.
Correctional Officer / Recreational Officer
STATE OF INDIANA DEPARTMENT OF CORRECTIONS
Plainfield
01.2018 - 12.2022
- Supervised 250 male offenders in a maximum-security facility.
Coordinated detainee movement and conducted regular head counts.
Managed emergency response protocols during critical incidents.
Provided security by intervening in inmate fights to prevent physical altercations.
Established a gym house unit to deliver care during COVID-19.
Promoted to recreational officer for outstanding performance and leadership. - Supervised inmate activities and ensured compliance with facility rules.
- Conducted regular inspections of living areas and searched for contraband.
- Monitored inmate behavior and intervened during conflicts to maintain safety.
Warehouse Foreman/ DOL Coordinator
DEPARTMENT OF CORRECTIONS – PEN PRODUCTS
Plainfield
01.2015 - 12.2018
- Conducted interviews and hired offenders for warehouse roles and DOL program enrollment.
Supervised up to 200 inmates in rehabilitation program, ensuring effective participation.
Managed security protocols, production manifest, inventory control, stocking, zoning, and shipping activities.
Trained, supervised, evaluated, and promoted workers based on performance metrics.
Operated various warehouse equipment to enhance operational efficiency. - Supervised daily warehouse operations and ensured compliance with safety protocols.
- Coordinated inventory management and maintained accurate stock levels for production needs.
- Trained staff on proper handling of materials and equipment to enhance efficiency.
Home Detention Technician
EMERGE/SECUREALERT/TRACK GROUP, MARION COUNTY COMMUNITY CORRECTIONS
Indianapolis
01.2014 - 12.2015
- Installed home detention units on 150-200 clients weekly, using Longitude and Latitude programs to enter client home zones. Utilized Infinity program software for storage of client’s personal information. Stripped equipment and recalibrated to manufactured specs. Handled approximately $5,000 cash daily, and processed $7,000 in credit card payments. Communicated daily with court officials and county case workers both verbally and in writing.
- Monitored electronic tracking devices for compliance with court orders.
- Conducted regular inspections of equipment and facilities for safety and maintenance.
- Assisted in scheduling appointments and coordinating communication with clients.
Correctional Officer/Administration
HENDRICKS COUNTY WORK RELEASE
Danville
01.2010 - 12.2013
- Oversaw a team of six while managing 70-80 inmates to uphold facility standards.
Administered disciplinary measures for unruly inmates to promote compliance.
Facilitated detainee movements, including accurate head count procedures.
Ensured security during inmate transitions between facility and work assignments.
Managed dispatch operations and multi-line switchboard communications effectively.
Developed comprehensive case reports to document incidents thoroughly. - Supervised inmate activities to ensure compliance with facility regulations.
- Conducted regular security checks to maintain safety within the work release center.
- Enforced rules and procedures to promote a safe environment for inmates and staff.
Commercial Driver
AUTOZONE
Indianapolis
01.2009 - 12.2013
- Assisted commercial customers with orders in person and by telephone. Backed up Commercial Manager as needed. Delivered orders; coordinated routes for maximum efficiency; balanced cash drawer; corresponded with vendors.
- Operated commercial vehicles for safe delivery of automotive products.
- Maintained accurate logs of vehicle inspections and maintenance records.
- Adhered to all traffic laws and safety regulations during transportation.
Head Photo Specialist
WALGREENS
Tavares
01.2008 - 12.2010
- Led a team of 4 to 6 lab employees in efficient processing of film orders and digital prints.
Employed cutting-edge photo technology to elevate picture quality from poor to excellent.
Delivered high-quality photos for law enforcement purposes.
Achieved a 25% increase in sales by fostering customer relationships and providing superior service. - Managed photo department operations and staff scheduling for optimal workflow.
- Oversaw photo printing processes using advanced imaging equipment and software.
- Trained team members on customer service techniques and photo product offerings.
Administrative Assistant/Assistant Account Manager
ANDY FRAIN SECURITY SERVICES
Indianapolis
01.2007 - 12.2008
- Supervised 40-50 staff members, enhancing work performance and attendance.
Ensured facility safety and security through rigorous protocols.
Coached staff on addressing performance concerns effectively.
Managed shift supervisor to maintain operational efficiency and support team development. - Managed daily office operations for security service coordination.
- Assisted in scheduling and organizing staff assignments.
- Maintained accurate records of client communications and contracts.
Adjutant General Agency Adjutant Officer/Sergeant
STATE OF INDIANA
Edinburgh
01.2006 - 12.2007
- Promoted to Driller after one year, and to Sergeant after three months. Provided security to Camp Atterbury Military Base. Checked all identification of people and searched vehicles and people entering the facility. Directed traffic and assisted the Military Police on base.
- Managed daily operations and ensured compliance with state regulations.
- Coordinated communication between departments to enhance workflow efficiency.
- Developed training materials for new staff to ensure consistency in processes.
Correctional Officer
Department of Corrections
Plainfield
01.1999 - 12.2005
- Supervised 350 male juvenile offenders in a maximum-security facility; coordinated detainee movement and handled head counts. Managed emergency response and performed random security checks on inmates.
- Supervised inmate activities and ensured compliance with facility regulations.
- Conducted regular security checks to maintain a safe environment for staff and inmates.
- Managed inmate behavior through conflict resolution and effective communication skills.
Education
BS - Technical Management
DeVry University
Indianapolis, IN04-2027
C1 A CDL - Trucking
CD1
Indianapolis, IN04-2024
Associate of Science - Criminal Justice
Vincennes University
Vincennes, IN05-2016
Skills
- Surveillance procedures
- Situation awareness
- Attention to detail
- Conflict resolution
- Multi-tasking
- Team collaboration
- Customer service
Education And Professional Development
- Pursuing BS in Technical Management, DeVry University, Indianapolis, IN, 04/01/26, Dean’s List 2 semesters, GPA 3.2/4.0
- Associate of Science, Criminal Justice, Vincennes University, Vincennes, IN, 05/01/16
- C1 A CDL, 04/12/24
Timeline
Unarmed Security Officer
Johnson Memorial Hospital
10.2025 - Current
Security Officer
Compass Park
01.2024 - Current
DRIVER
UBER
01.2024 - Current
DRIVER
WERNER Enterprises
01.2024 - 12.2024
Appliance Sales Specialist
LOWES
01.2023 - 12.2023
Part Coordinator
COX AUTOMOTIVE AND FLEET
01.2023 - 12.2023
Correctional Officer / Recreational Officer
STATE OF INDIANA DEPARTMENT OF CORRECTIONS
01.2018 - 12.2022
Furniture Sales Associate/ Manager
BIGLOTS
01.2017 - 12.2023
Warehouse Foreman/ DOL Coordinator
DEPARTMENT OF CORRECTIONS – PEN PRODUCTS
01.2015 - 12.2018
Home Detention Technician
EMERGE/SECUREALERT/TRACK GROUP, MARION COUNTY COMMUNITY CORRECTIONS
01.2014 - 12.2015
Correctional Officer/Administration
HENDRICKS COUNTY WORK RELEASE
01.2010 - 12.2013
Commercial Driver
AUTOZONE
01.2009 - 12.2013
Head Photo Specialist
WALGREENS
01.2008 - 12.2010
Administrative Assistant/Assistant Account Manager
ANDY FRAIN SECURITY SERVICES
01.2007 - 12.2008
Adjutant General Agency Adjutant Officer/Sergeant
STATE OF INDIANA
01.2006 - 12.2007
Correctional Officer
Department of Corrections
01.1999 - 12.2005
BS - Technical Management
DeVry University
C1 A CDL - Trucking
CD1
Associate of Science - Criminal Justice
Vincennes University