Annika Bhargava

·Led the RLS project as an L&D specialist by collaborating with the SMEs, E-learning Developers and Quality Analysts.

·Launched and Landed the projects successfully using risk analysis, project charters, and timely communication. Also measured the performance of the project against the defined success criteria.

·Developed process roadmaps for both the internal and external stakeholders.

·Designed the new “Integrated Guidelines Checklist” for Capgemini which now serves as the guideline document for IDs, ELDs, and QAs to design, develop and review the storyboards

·Applied tested instructional design theories, practice, and methods to create storyboards that are learner-centered, follow a storytelling approach, are concise, and take into consideration the learner’s attention spans.

·Cascaded down the learnings from the project to the internal team.

·Responsible for managing client expectations and contributing creatively for a successful project delivery using the Triple Restraint model.

·Evaluated the effectiveness of existing documents for Certifications and remodeled them from scratch to align with plagiarism checks.

·Incorporated planning, research, communication and organizational skills to create and deliver digital and offline content for the clients

·Coordinated Leadership events and trainings

·Designed learning objectives and outcomes for the SMEs of various universities/colleges in USA/Canada/Middle-East.

·Applied ID principles like ADDIE to plan and create content with advanced instructional graphics, animations, user interfaces, assessments, and interactive exercises for an engaging hybrid/blended learning environment.

·Designed and maintained surveys to measure impact of all the L&D initiatives

·Planned and facilitated trainings and workshops for the learners as well as trainers.

·Gathered requirements from provided functional designs and transform these requirements into technical designs.

·Managed projects by liaising with the external and internal stakeholders to develop a budget-friendly teaching model for the learning quarter.

·Designed the training curriculum for young learners, adults and special needs’ learners, and multi-lingual learners.

·Troubleshot technical issues for MS Enterprise customers including, but not limited to NASA, McDonald’s, Macy’s, Dell etc. on SharePoint

·Subject-Matter Expert on SharePoint OnPrem, SharePoint Online and Office 360

·Delivered Process Technical Trainings across US, Costa Rica and India

·Excelled in customer-facing role by putting customer-first and going the extra mile to deliver accurate technical resolution

Computer Sciences and Engineering, with a special emphasis on Agile/SCRUM methodology, Business Analytics, and AI.