ISTQB certified and CSM registered Senior QA Analyst with 9.5 years of comprehensive experience in software testing across diverse domains such as mobile, retail, investment banking, insurance, medical, warehouse management, and supply chain. Proficient in managing Scrum processes and performance testing using JIRA, Confluence, and JMeter. Demonstrates expertise in API and backend testing with Postman, Swagger, and SQL, while adept at monitoring server performance via AWS CloudWatch and New Relic. Enhanced user experience by 90% in European markets through methodological improvements. Recipient of the Star Employee Award in Q3 2019 and Employee of the Month in July 2015. Skilled in ensuring effective localization in development processes, enabling seamless multilingual integration, thereby advancing product quality and client satisfaction. Detail-oriented professional brings proven experience in defect identification, documentation, and reporting. Not shy about raising concerns or advocating for customers' needs. Expert in writing test cases and scripts. Thorough quality assurance professional highly skilled in manual and automated application testing. Partners successfully with project management and development team members to put out high-quality software for customers. Decisive in identifying problems at any stage of production.
Cloud Inventory Management System (CIMs), Foxfire Technologies, 07/01/15 Funeral Planner, Adstate, 04/01/19 - 05/31/21, Norway, Sweden, Netherlands, Denmark, UK Care Portal Development (PCIL), Penna Cement Industries Ltd, 06/01/16 - 09/30/17 Benefits Client, Sky Insurance, 02/01/16 - 10/31/16, United States EssenMed House Calls, Essen Medical Associates, 10/01/15 - 05/31/16, United States 20 Guesses, GWF, 12/01/14 - 09/30/15, United States DIABLO, Rev Software, 09/01/14 - 11/30/14, United States RevSW, Rev Software Inc, 09/01/13 - 08/31/14, United States BackInTheBlack, Land America Lender Services, 06/01/12 - 08/31/13, United States MarketShareOptimizer, Market Share SM, 05/01/11 - 05/31/12, United States