Annu Chaudhary
operations associate B2B
Chandigarh
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Operations Associate
Mfine
12.2022 - 04.2024
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Completed daily logs for management review.
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
Customer Support Executive
Majorel
09.2019 - 12.2022
- Streamlined support processes for faster resolution times and increased customer loyalty.
- Managed timely and effective replacement of damaged or missing products.
- Sought ways to improve processes and services provided.
- Promptly responded to inquiries and requests from prospective customers.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
Education
Bachelor of Arts - B.A HONS Political Science
Delhi University
New Delhi, India 04.2001 -
Skills
Operational Reporting
undefinedTimeline
Operations Associate
Mfine
12.2022 - 04.2024
Customer Support Executive
Majorel
09.2019 - 12.2022
Bachelor of Arts - B.A HONS Political Science
Delhi University
04.2001 -
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