Annu Nirankari
Mumbai
Summary
Driven Real Estate Sales Associate and Customer Support Representative with a proven track record at Vayuna Pvt. Ltd. and Vodafone India, respectively. Excelled in client relations and sales closing, leveraging product knowledge and software troubleshooting skills. Achieved significant business growth through effective negotiation and complaint resolution, demonstrating a strong blend of analytical and interpersonal abilities.
Overview
4
4
years of professional experience
Work History
Real Estate Sales Associate
Vayuna Pvt. Ltd.
Mumbai
11.2023 - Current
- Client Relations: Assisted clients in buying, selling, and renting properties by understanding their preferences and offering personalized property solutions.
- Property Listings: Managed property listings by gathering detailed information, creating attractive descriptions, and promoting them effectively through various platforms.
- Market Expertise: Conducted thorough market analysis to identify competitive pricing strategies and provide clients with accurate insights into property trends.
- Lead Generation: Developed a robust network of buyers and sellers through referrals, cold calls, and online inquiries to drive business growth.
- Sales Negotiation: Facilitated seamless negotiations between clients, ensuring mutually beneficial agreements and smooth deal closures.
Customer Support Representative
Vodafone India services PVT.LTD
Pune
05.2021 - 11.2023
- Educated customers about products and services offered by the company.
- Resolved customer complaints promptly and efficiently.
- Monitored inventory levels and placed orders as needed.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Assisted customers in selecting appropriate products or services for their needs.
Education
Bachelor of Commerce -
( BYK College ) of Commerce
NashikSkills
- Product Knowledge
- Customer Complaint Resolution
- Sales closing
- Complaint escalation
- Microsoft PowerPoint, Excel, and Word
Timeline
Real Estate Sales Associate
Vayuna Pvt. Ltd.
11.2023 - Current
Customer Support Representative
Vodafone India services PVT.LTD
05.2021 - 11.2023
Bachelor of Commerce -
( BYK College ) of Commerce
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