Cooking & Creativity
Annu Verma
Product Trainer
Bangalore
Summary
5+ Years of experience in Training development and Sales Leadership, delivery optimal results in high-growth environments. Expertise in managing the full sales cycle, from prospecting and presentations to closing & follow-up, Proven track record in market development, channel partner management, and achieving sales targets. Strong communicator with excellent Interpersonal and analytical skills, motivated by a commitment to excellence and exceeding goals. Known for active listening, understanding client needs, and delivering high-quality service.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Product Trainer
Simply Vyapar App Pvt Ltd
09.2022 - Current
- Designed and conducted onboarding training programs to equip new hires with the skills and knowledge required for their roles.
- Assessed employee performance using surveys and evaluations, identifying skill gaps and customizing training to address specific needs.
- Developed and updated learning materials such as training modules, summaries, videos, and other content to support learning.
- Worked closely with managers to understand training requirements and aligned learning programs with business objectives.
- Conducted soft skills training for Customer Support and Inside Partner Teams, focusing on effective communication, empathy, and problem-solving techniques to enhance customer interactions and satisfaction.
- Facilitated selling skills sessions for the Inside Sales Team, focusing on lead generation, objection handling, and negotiation tactics to boost conversion rates and overall sales performance.
- Implemented strategies for attrition control by addressing employee concerns and improving retention through targeted training programs.
- Maintained thorough training reports, documenting progress, attendance, and key takeaways from each session.
- Provided mentorship and continuous support to new employees, facilitating smooth transitions and ongoing professional development.
- Led product-specific training and industry-focused sessions to ensure employees are up-to-date with the latest trends.
- Collected feedback from trainees to continuously refine and improve training content, collaborating with the tech team for updates.
- Successfully organized and led offsite training events, including a large-scale program in Bhubaneswar, ensuring excellent employee engagement and learning outcomes.
Software Trainer
Marg ERP
04.2021 - 09.2022
- Coordinated training batches, ensuring smooth scheduling and delivery for in-house, field sales, and partner employees
- Led product-specific training and industry-focused sessions to ensure employees are up-to-date with the latest trends
- Delivered engaging training sessions across various platforms, adapting to different learning styles for maximum knowledge retention
- Designed and developed e-learning modules using tools like Canva to enhance learning outcomes
- Assessed training success using feedback and performance reviews, adjusting programs as needed to improve outcomes
- Researched the latest training methods and tools, integrating fresh techniques to keep content relevant and effective
- Managed attendance and progress tracking, ensuring all employees were engaged and on track throughout training programs
- Designed and conducted onboarding training programs to equip new hires with the skills and knowledge required for their roles
- Assessed employee performance using surveys and evaluations, identifying skill gaps and customizing training to address specific needs
- Developed and updated learning materials such as training modules, summaries, videos, and other content to support learning
- Created multimedia training content, including interactive videos, e-learning modules, and gamified learning exercises to cater to various learning styles
- Worked closely with managers also to understand training requirements and aligned learning programs with business objectives
- Maintained thorough training reports, documenting progress, attendance, and key takeaways from each session
- Provided mentorship and continuous support to new employees, facilitating smooth transitions and ongoing professional development
E-Accounting Trainer
Oxford Software Institute
01.2019 - 03.2021
- Delivered product training on Tally, Tally Prime, Busy, Marg ERP, and Microsoft Office tools, ensuring that employees understood essential software functionalities
- Developed training manuals, e-learning content, and presentation materials for each software product to ensure employees had clear resources for reference
- Monitored training progress, tracked attendance, and assessed the overall effectiveness of sessions through surveys and evaluations
- Provided technical support during and after training, answering questions and troubleshooting issues related to the software
Education
B. Com -
Delhi University
12th Grade - undefined
CBSE
10th Grade - undefined
CBSE
E-Accounting Diploma - undefined
Oxford Software Institute
03.2019 - 03.2021
Skills
- Business & Training Needs Analysis: Identifying skill gaps and aligning training programs with business goals to improve employee performance
- Process Optimization: Streamlining workflows and training methods to enhance efficiency and effectiveness
- Data Analysis: Leveraging training metrics and feedback to measure outcomes and refine learning strategies
- Technical Expertise: Proficiency in industry-relevant tools, software, and systems to design and deliver impactful training
- Content Creation: Developing engaging and tailored learning materials, such as modules, videos, and guides, to support diverse learning styles
- Training Delivery: Conducting dynamic and interactive sessions to ensure knowledge retention and application in real-world scenarios
Interests
Team Sports & Collaboration
Travel & Cultural Exploration
Technology & E-Learning
Fitness & Mental Clarity
Certification
E-Accounting Diploma
Accomplishments
- Honored with the 'Best Trainer' award for exceptional training delivery and consistent performance over four consecutive quarters within an 18-month period.
- Successfully conducted offsite training programs tailored to business needs with complete efficiency.
Timeline
Product Trainer
Simply Vyapar App Pvt Ltd
09.2022 - Current
Software Trainer
Marg ERP
04.2021 - 09.2022
E-Accounting Diploma
03-2020
E-Accounting Diploma - undefined
Oxford Software Institute
03.2019 - 03.2021
E-Accounting Trainer
Oxford Software Institute
01.2019 - 03.2021
12th Grade - undefined
CBSE
10th Grade - undefined
CBSE
B. Com -
Delhi University
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