Leadership and Team Management
Anokh P A
Housekeeping Senior Supervisor
Thrissur
Summary
Proven leader in housekeeping management at Sidra Pristine Hotel, adept in staff development and employee supervision. Excelled in creating training content, fostering innovation, and enhancing team collaboration for improved efficiency. Demonstrated expertise in data analysis and technical reviews, significantly contributing to operational excellence and guest satisfaction.
Overview
6
6
years of professional experience
Work History
House Keeping Senior Supervisor
Sidra Pristine Hotel and Portico Halls
05.2024 - Current
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Strengthened cross-functional collaboration, leading to more cohesive teamwork and better overall results.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Assessed problems and conflicts and resolved independently.
- Mentored junior team members for accelerated professional growth and skill development.
House Keeping Trainee Supervisor
Sidra Pristine Hotel and Portico Halls
07.2021 - 04.2024
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
- Interacted with customers under supervision to support operational objectives.
Housekeeping Room Attendant
Sidra Pristine Hotel and Portico Halls
12.2018 - 07.2021
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Industrial Training
Taj Bekal
03.2018 - 09.2018
- Managed and maintained in-house training facilities and equipment.
- Created a positive learning environment by fostering open communication and encouraging teamwork among trainees.
- Contributed to the continuous improvement culture within the company by sharing best practices in industrial training methods across departments.
- Collaborated with management to identify specific training needs and create customized solutions for each department.
Education
High School Diploma -
Sree Rama Polytechnic
Thrissur, India 04.2001 -
Skills
Employee Supervision
Staff Development
Technical reviews
Data Analysis
Staff Oversight
Training content creation
Innovation Skills
Additional Information
With extensive experience as a Senior Housekeeping Supervisor, I bring a proven track record of enhancing operational efficiency, leading high-performing teams, and maintaining exceptional standards of cleanliness. My strong organizational skills, attention to detail, and commitment to guest satisfaction drive me to continually exceed expectations. I am dedicated to creating a pristine and welcoming environment that ensures both comfort and safety.
Software
Guest Relations
Inventory Management
Time Management
Problem-Solving
Languages
Malayalam
Advanced (C1)
English
Intermediate (B1)
Hindi
Beginner (A1)
Tamil
Elementary (A2)
Timeline
House Keeping Senior Supervisor
Sidra Pristine Hotel and Portico Halls
05.2024 - Current
House Keeping Trainee Supervisor
Sidra Pristine Hotel and Portico Halls
07.2021 - 04.2024
Housekeeping Room Attendant
Sidra Pristine Hotel and Portico Halls
12.2018 - 07.2021
Industrial Training
Taj Bekal
03.2018 - 09.2018
High School Diploma -
Sree Rama Polytechnic
04.2001 -
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