Anoob PH
SALES MANAGER
Aluva,KL
Summary
Total of 10 years of experience seeking a position in a results oriented company that requires an ambitious and carrier conscious person. Proven abilities to communicate effectively with both internal and external customers while maintaining a strong sense of organisational and prioritisation expertise.
Overview
12
12
years of professional experience
5
5
Certificates
Work History
Sales Manager
ROYAL SKY HOLIDAYS INTERNATIONAL PVT LTD
04.2026 - Current
- Develop and implement sales strategies to achieve business goals.
- Set sales targets and monitor performance against targets.
- Identify new market opportunities and customer segments.
- Generate new business from corporate clients, groups, schools, and individual travelers.
- Build partnerships with hotels, airlines, tour operators, and other travel suppliers.
- Attend travel fairs, exhibitions, and networking events to attract clients.
- Maintain strong relationships with existing customers.
- Handle key client accounts and negotiate contracts.
- Ensure high levels of customer satisfaction and resolve complaints effectively.
- Recruit, train, and supervise sales executives and travel consultants.
- Motivate the sales team to meet and exceed targets.
- Conduct performance reviews and provide coaching.
- Promote and sell tour packages, holiday packages, airline tickets, hotel bookings, cruises, and travel insurance.
- Customize travel solutions according to customer needs and budgets.
- Prepare quotations and proposals for clients.
- Led sales team to exceed annual revenue targets through strategic planning and execution.
- Analyzed market trends to identify new opportunities for growth and competitive advantage.
Duty officer
CELEBI AIRPORT SERVICES INDIA PVT LIMITED
01.2018 - 01.2025
- Monitors and manages daily operations to ensure smooth functioning.
- Allocates tasks and supervises on-duty staff.
- Ensures compliance with company policies, safety, and regulatory requirements.
- Handles customer complaints, incidents, or irregularities promptly.
- Coordinates with other departments or stakeholders for operational needs.
- Prepares and submits shift reports and updates to management.
- Manages emergencies or unexpected situations efficiently.
- Ensures resource availability (staff, equipment, materials) for operations.
- Acts as a decision-maker on-ground in the absence of senior managers.
Customer service agent
BWFS
01.2015 - 01.2018
- Assists passengers at check-in counters, boarding gates, and arrival areas.
- Checks travel documents (tickets, passports, visas) and verifies eligibility.
- Handles baggage check-in and tagging, including special items.
- Coordinates special assistance for elderly, disabled, or unaccompanied minors.
- Ensures compliance with airline policies and safety regulations.
- Processes payments or additional services (extra baggage, upgrades).
- Maintains professional and courteous communication at all times.
Customer service agent
AISATS
01.2014 - 01.2015
- Assists passengers at check-in counters, boarding gates, and arrival areas.
- Checks travel documents (tickets, passports, visas) and verifies eligibility.
- Handles baggage check-in and tagging, including special items.
- Coordinates special assistance for elderly, disabled, or unaccompanied minors.
- Ensures compliance with airline policies and safety regulations.
- Processes payments or additional services (extra baggage, upgrades).
- Maintains professional and courteous communication at all times.
Education
BBA - Aviation
University for petroleum and energy studies
01.2015
Higher secondary school - undefined
Govt HSS kalamassery
01.2011
High school - undefined
SPWHS Aluva
01.2009
Skills
Sales
Team building
Relationship building
Sales team training
Staff management
Goals and performance
Motivational skills
Product knowledge
Sales expertise
Sales presentations
Interests
Playing cricket, Workouts
References
Ansar, ali, Guest service officer, 9895194364, Airasia
Certification
AIRPORT RAMP SERVICE
DECLARATION
I would take this opportunity to thank you going through resume and would request you to consider me for the area suitable to my qualification in your prestigious organisation. The information provided above is up to date and correct.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Manager
ROYAL SKY HOLIDAYS INTERNATIONAL PVT LTD
04.2026 - Current
Duty officer
CELEBI AIRPORT SERVICES INDIA PVT LIMITED
01.2018 - 01.2025
Customer service agent
BWFS
01.2015 - 01.2018
Customer service agent
AISATS
01.2014 - 01.2015
High school - undefined
SPWHS Aluva
Higher secondary school - undefined
Govt HSS kalamassery
BBA - Aviation
University for petroleum and energy studies