Anoop Dev
Bengaluru
Summary
I started my journey in the technology domain 15 years back, and over the years, gained expertise across Program Management, Project Management, SDLC, Test management and Team Management. Successful history of owning a large program and a track record of managing the lifecycle of complex cross-functional projects; skills in presenting changes, issues, risks and contingency plans to Portfolio Steering Committees to balance project resources, schedules and scope Working as Technical Program Manager for Android Platform delivering the latest Android Pastry Version, BSP / QPR updates and Feature Delivery for a Cockpit Program of a top Automotive Tier 1 company Steers cross-functional development efforts on new technologies and features with considerable customer impact, from design to delivery Act as a Thought Leader and Technical Problem Solver, and have strong ownership over adoption, feature prioritization, cross functional communication, customer interaction, and team development Advocated on behalf of Management with tech teams for timeline and context to ensure a consistent high-bar on excellence and project delivery Experience with Safe Agile methodologies; deep understanding of the SDLC and consistent record of achieving program objectives on schedule and balance between innovation and strong customer focus Knack for improving efficiency in existing engineering processes to unblock innovation and improve the speed of delivery Strong Leader who can prioritize well, and who understands how to drive focus and excellence and achieve KPI's within a strong, talented, team
Overview
15
15
years of professional experience
Work History
Principal Project Manager
Sprinklr
06.2024 - Current
- Responsible for Digital transformation project for European clients
- Worked in project involving CCaaS technologies and helping clients move from onprem solution to on cloud solutio
- Led cross-functional teams for successful completion of high-stake projects within budget and timeline constraints.
- Enhanced stakeholder communication by implementing transparent reporting structures, improving overall satisfaction and engagement levels.
- Championed the adoption of industry best practices within the organization, elevating overall project management standards and driving business growth.
- Worked on major modules like Sprinklr Service modules, voice, QM, routing for 100 plus user
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Executed comprehensive post-project evaluations to draw insights for future improvements in process execution and team performance metrics.
Project Manager
Sprinklr
12.2021 - 06.2024
- Joined Sprinklr as a Project Manager for Implementation Services
- My responsibilities are to deliver mostly short term projects with configurations expected from the deal
- Responsibilities include initiation, defining project goals, identifying stakeholders, creating a project charter, and securing approval, setting the foundation for detailed planning and execution
- Sprinklr provides a unified platform and products for business clients to manage their social presence
Supplier Manager
Harman International
01.2019 - 12.2021
- Collaborated with the supplier of the COTS category (SoC Vendor)
- Functioned as an interface to the Android Group to manage internal & external stakeholder's expectations, escalation, reviews, follow-up, future consumption plans development, and processes set up
Program Manager
Harman International
01.2020 - 12.2021
- Technical Program Manager with PMP spearheading Android project from the platform for a top automotive Tier 1 company delivering the latest Android Pastry Version, QPR Version and Feature Delivery for a Cockpit Program
- Progressive history of building complex software systems that have been successfully delivered to customers
- Defining, leading and driving project operations effectively, through the implementation of several platform management dynamics including strategic project execution plans, scheduling, task assignments, team management, monitoring and controlling, communicating with internal and external stakeholders, negotiating with functional domains for prioritization
- Devising project plans, SoC migration plans, planning sprint and program increment releases
- Program Management - defining and executing programs to execute implement process improvement initiatives
- Overseeing Decision & Issue Management, Software Risk Management (Qualitative), Software Engineering Management, and Platform Processes
- Articulating program goals, desired outcomes, risks/issues and mitigation plan clearly
- Managing project work with IBM-ALM, Confluence
Project Manager - Design Competition
Harman International
01.2019 - 12.2020
- Served as a Project Manager for a cockpit based project entering into a design competition for European Automotive companies
- 50% Reduction of Overhead: Create a single package for the PoC with multiple teams like IVI, Hypervisor Team & SoC Vendor and designed the first integration flow of Hypervisor Software product within the group
- Met strict deadlines with high expectation: Delivered a production compliant software adhering to more than 70% of the compliance test
- 95% Testing Success Rate: Drove continuous interaction between multiple teams/platforms, development and QA teams throughout the SDLC
- Team Leadership: Supervised geographically dispersed team (India, Korea, Germany, US)
Defect Manager
Harman International
07.2016 - 12.2018
- Assisted the Tier 1 OEM - Multi-year Project to achieve scalability of both programs
- Defined processes that became part of standard procedures
- Prioritized defects appropriately and aligned with the customer & timeline for delivery
- Guided the Engineering domains/teams to resolve all reported defects (internally and externally found) on time & within quality
- Chaired meetings with all domain heads and maintained a communication matrix that helped the entire project stay focused
- Crafted methods to derive updates from teams based in different locations and provided a concise update to senior management on defect matrix & have used data drive decisions to improve SLA trends
- Steered defect drive down and management meetings to help project and senior management with progress/blockers
- Worked on Elvis (Internal Defect Tool) for the project
Senior Test Engineer
Harman International
08.2014 - 06.2016
- Worked across multiple projects/modules for IVI (In-Vehicle Infotainment) which enhanced knowledge in understanding the automotive infotainment as a whole system
- Further Engaged with the customer to understand their requirements from the system
- Defined System, Sanity & Smoke Test suites, tested modules/domains like Media, Connectivity, Projection, & Android Systems as well as the entire feature set in vehicle
- Developed Orthogonal Array testing concept for cross-functional domain testing
Senior Test Engineer
Wipro Technologies
04.2010 - 08.2014
- Worked on Infotainment Project in Automotive Domain and tested the multimedia of the radio for multiple OEM's
- Earlier contributed to the system testing in the printer domain
Education
B.Tech. - Mechanical Engineering
Chitkara College of Engineering
01.2009
Skills
- Project Management
- Software Development Lifecycle
- Business Analysis
- Stakeholder Management
- Process Improvement
- Integration
- Defect Management
- Software Testing
- Team Management / Leadership
Professional Highlights
- Advanced in career through accelerated promotions at Harman International.
- Championed multiple migration initiatives.
- Recognized as one of the youngest PMs in Harman.
- PMP certified - Credential - 2919316 - Valid till Dec 2026
Timeline
Principal Project Manager
Sprinklr
06.2024 - Current
Project Manager
Sprinklr
12.2021 - 06.2024
Program Manager
Harman International
01.2020 - 12.2021
Supplier Manager
Harman International
01.2019 - 12.2021
Project Manager - Design Competition
Harman International
01.2019 - 12.2020
Defect Manager
Harman International
07.2016 - 12.2018
Senior Test Engineer
Harman International
08.2014 - 06.2016
Senior Test Engineer
Wipro Technologies
04.2010 - 08.2014
B.Tech. - Mechanical Engineering
Chitkara College of Engineering
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