ANOOP K

DEPUTY MANAGER- QA

MUSASHI AUTO PARTS

05.2017 - Current

Led Customer Quality Initiatives: Identified and resolved customer concerns through root cause analysis and corrective action plans. Presented solutions to ensure customer satisfaction.
Quality Improvement Projects: Reduced customer PPM (parts per million) defects by preventing potential issues through targeted projects.
Collaborated for High Quality Levels: Partnered with production and engineering teams to maintain exceptional quality standards. Trained teams to analyze rework and rejections, preventing future customer complaints.
Ensured Action Plan Adherence: Minimized quality issues during new product launches by guaranteeing adherence to established action plans.
Proactive Process Audits: Conducted daily audits and Gemba reviews to identify process deviations, ensuring continuous improvement and compliance with quality standards.

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