Anoop KC

• Collaborated closely with product owners, project managers, developers, quality assurance, and customers to effectively resolve technical issues, ensuring smooth project execution and customer satisfaction.
• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
• Collaborated with members of software development and testing teams to design and develop robust solutions that meet client's requirements for functionality, scalability, and performance.
• Provided technical leadership and mentorship to entry-level and junior engineers in complex enterprise system environment.
• Effectively managed blocker and critical-level technological issues for assigned projects, resulting in increased customer satisfaction ratings.
• Adapted design parameters to incorporate new features and improve the overall product functionality.
• Practiced and encouraged respectful and transparent communication in interactions, promoting a positive team environment.
• Demonstrated extensive hands-on programming experience in Python, Django, Javascript , Angular and MongoDB.
• Kept up-to-date with industry trends and advancements through active participation in educational opportunities and self-study of cutting-edge development tools and techniques.
• Provided technical support by utilizing in-depth knowledge of complex technologies to solve problems and support new project initiatives.
• Worked with development teams to identify and rectify issues, while also conducting thorough test scenarios.
• Offered guidance and mentorship to less-experienced staff members, fostering their professional development and actively contributing to the success of the team.
• Partnered with the development team on product development and application support plans, ensuring alignment with business goals and objectives.
• Reviewed and rectified proposed technical solutions based on customer requirements.
• Introduced agile methodologies and development best practices to enhance product development.
• Utilized expertise in Docker and Amazon Web Services (AWS), contributing to architecture, design, and deployment of project functionalities.
• Participated in architecture, design and implementation of back-end features using Python and Node
• Collaborated with management, internal and development partners to provide regular updates on software application design status and project progress.
• Developed clear project plans and specifications based on customer requirements, ensuring effective communication and alignment among all stakeholders
• Collaborated with fellow engineers to evaluate software and hardware interfaces, ensuring seamless integration and functionality..
• Provided direction and guidance to process improvements and established policies to enhance efficiency and productivity.
• Delivered unit-tested systems within customer-prescribed timeframes.
• Developed robust, scalable, modular and API-centric infrastructure, ensuring the overall stability and performance of the systems.
• Represented software applications engineering team during large and complex development projects.
• Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
• Integrated numerous third-party tools and components into applications.
• Collaborated with clients to define solution requirements.
• Coordinated efficient large-scale software deployments.
• Worked with customers for needs analysis and to determine vendor costs.
• Informed internal personnel and external stakeholders of project milestones.
• Analysed data to coordinate installation of new systems or modification of existing systems.
• Updated old code bases to modern development standards, improving functionality.
• Offered expertise in Python, Javascript, Django, AngularJS, Angular, Node, MongoDB, AWS, GIT and CI/CD.
• Trained and mentored junior developers and engineers, teaching above skills and working to improve team performance overall.
• Acted as a bridge between business and technology communicating complex business scenarios and their technical solutions to the technical team.

Designed, developed, and deployed a highly flexible CRM tool specifically tailored for SMEs, empowering them to effectively track sales leads and service requests. The CRM tool encompasses the following key features:

• Complete customization of transactional entities, such as sales inquiries, customers, lead sources, lead stages, employees, and more. This allows businesses to adapt the CRM to their specific needs.
• The ability to create custom entities that are unique to the business, providing a comprehensive and tailored solution.
• Seamless conversion of one entity into another, such as transforming a lead into a deal, based on specified fields and criteria.
• Dynamic formulae functionality, enabling the attachment of formulas to fields within an entity. This allows for automated population of related fields, simplifying tasks like creating invoices and quotations.
• On-the-fly report creation, allowing users to generate reports based on real-time data. This feature facilitates quick and efficient analysis of sales and service performance.
• Interactive graphing and data visualization capabilities, empowering users to create visual representations of data on the fly. This aids in gaining insights and making data-driven decisions.

Overall, the CRM tool provides SMEs with a highly adaptable and intuitive platform to manage their sales processes, enhance customer relationships, and drive business growth.