Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
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Anoop M

Anoop M

Alappuzha

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Branch Operations Manager

CSB BANK LTD
ALAPUZHA
04.2023 - Current
  • Managed inventory levels of cash, supplies, and other resources.
  • Developed strategies to optimize branch operations.
  • Monitored staff performance and provided feedback.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of financial transactions.
  • Ensured compliance with banking regulations and policies.
  • Served as primary contact between the branch and corporate headquarters.
  • Organized daily workflow to maximize efficiency and productivity.
  • Leveraged business acumen and team leadership expertise to achieve margin.

Relationship Manager

CSB Bank
Alappuzha
11.2017 - 03.2023
  • Build and maintain relationships with customers, vendors, and other stakeholders
  • Develop and implement strategies to increase sales and profitability
  • Negotiate and finalize contracts and agreements with clients
  • Analyze client data and market trends to provide strategic recommendations and solutions
  • Identify and pursue new business opportunities with existing clients and potential prospects.

Education

M.COM - FINANCE - ANNA MALAI

ANNAMALAI UNIVERSITY
Chennai, India

B.COM - TAXATION - NSS COLLEGE

KERALA UNIVERSITY
Pandalam, India

Plus Two - Commerce - VVHSS HIGHER SECONDARY SCHOOL

Kerala HSE
Thamarakkulam, India

Skills

  • Opening and closing processes
  • Strategic Planning
  • Sales management
  • Customer and vendor relations
  • Compliance Reporting
  • Staff Supervision
  • Business development expertise
  • Branch Operations Management
  • Sales Development
  • Relationship Building

Certification

  • Diploma in Computer Application
  • Tally
  • MS office

Personal Information

Title: Assistant Manager

Languages

  • English, Upper intermediate
  • Malayalam, Bilingual or Proficient

Timeline

Branch Operations Manager

CSB BANK LTD
04.2023 - Current

Relationship Manager

CSB Bank
11.2017 - 03.2023

M.COM - FINANCE - ANNA MALAI

ANNAMALAI UNIVERSITY

B.COM - TAXATION - NSS COLLEGE

KERALA UNIVERSITY

Plus Two - Commerce - VVHSS HIGHER SECONDARY SCHOOL

Kerala HSE

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Anoop M