Summary
Overview
Work History
Education
Skills
Educational Qualification
Personal Information
Disclaimer
Languages
Certification
Accomplishments
References
Timeline
Generic

Anoop Kumar P

Bangalore

Summary

Accomplished Program Manager provides in-depth understanding of developing and implementing organizational strategies. Well-versed in spearheading new initiatives to support functional operations and project completion. Excellent aptitude for Operations management, budgeting, procurement and contracting. Proficient in managing PMO, including inventory and supply chain performance. Effective people manager and big-picture thinker.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Program Management (Product Compliance) - Transportation Risk and Compliance (TRC), Amazon (Current Role)

Amazon
Bangalore
01.2021 - Current
  • In-charge of building and leading overall PMO team and Process Excellence charter for WW Transportation Risk and compliance org across various geographies in Amazon
  • Driving process improvement, Risk assessment initiatives and optimizing costs. Create and implement Change Management strategies within Transportation, Risk and compliance pillars
  • Use data and web analytics to extensively design and develop business review reports to key stakeholders and senior leadership
  • Coordinated departments in planning and executing interdepartmental integration of program plans and projects.
  • Lead initiatives to generate ideas within the team, collaborating with tech, product and leadership teams to perform Kaizen to identify opportunities for automation wherever possible
  • Cultivated relationships with senior executives, program partners and sponsors to maintain stability in program support, funding and overall direction.
  • Created comprehensive project documentation including scope statements, charters, status reports, issue logs and change requests.
  • Conducted risk assessments to identify potential risks and develop mitigation strategies.

Program Management, Center of Retail Excellence (CORE) - Amazon (June 2018 to Dec 2019)

Amazon
Bangalore
06.2018 - 12.2020
  • Set up end to end supply chain process: Define detailed inbound and outbound processes. Setup key supply chain systems, metrics and information flow from business team to operations.
  • Prepared reports on project performance metrics and presented them at executive level meetings.
  • Implemented best practices related to Agile methodology such as sprints, standups, resulting in improved efficiencies.
  • Analyzed customer requirements, identified gaps, created technical design documents and communicated them to the engineering teams.
  • Establish and maintain strong relationships with internal and external business partners.

Program Specialist - Special Merchant Launch, Category and Business Operations - Amazon (Jan 2015 - June 2018)

Amazon
Bangalore
05.2015 - 05.2018
  • Assisting Category teams in Seller selection and category expansions through Vendor management and competitor analysis
  • Building tools and reporting pipelines for Special merchants in Amazon IN Marketplace
  • Leading a team of 22 as a part of Credit operations, reconciliation of invoices and FBA reports to Special Merchants for Amazon
  • Supply chain planning, in-stock management and program managing operations for category In-stock
  • Inventory management, fulfillment channel management, site merchandizing, and account management for Amazon IN Category team.
  • Partnered with program management on recommendations, process improvements and corrective action plans.

Team Lead - Amazon Selling Partner Services (Sep 2012 - Dec 2014)

Amazon
Bangalore
09.2012 - 01.2015
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service. Managed a team of 32 members in a highly dynamic and Metrics Oriented environment.
  • Identified opportunities for process improvements, implementing changes when required. Fostered positive employee relationships through communication, training, and development coaching.
  • Organized regular meetings with all stakeholders to ensure clear communication between departments.
  • Point of contact for seller escalations and technical issues
  • Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.

Buyer- Procurement and Material Management Operations (PMMO)

Verizon, Infosys BPO Ltd
Bangalore
07.2011 - 08.2012
  • Handling the end to end S2P (Source to pay), RFQ's, and P2P (Procure to pay) processes which includes PO creation, matching and maintenance within SLAs set and minimum errors
  • Demand Planning and strategic sourcing
  • Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
  • Created reports on supplier performance metrics such as quality, delivery times and cost savings initiatives.
  • Resolved any discrepancies between purchase orders and actual receipts of goods or services.

Education

MBA - Operations And Supply Chain Management

Pondicherry University
India
05-2017

BBA - Business Administration And Management

University of Calicut
Kerala
05-2011

Skills

  • Strategic Planning
  • Project Management
  • Team Management
  • Profitability Optimization
  • Multi-Operations Management
  • Vendor Management
  • Process Improvement
  • Agile Projects
  • Product Development
  • Program Performance Analysis
  • Change Management
  • Risk Analysis and Management

Educational Qualification

Operations and Supply Chain Management, Business Administration and Financial Management

Personal Information

  • Date of Birth: 01/25/91
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I hereby declare that the details furnished above are true and complete to the best of my knowledge, information and belief.

Languages

  • English
  • Hindi
  • Malayalam
  • Tamil
  • Kannada

Certification

Lean Six Sigma Green Belt

SQL

Accomplishments

  • Best employee for 2 consecutive years (2018-19)
  • Awarded best project for Global Solutions, Risk and compliance team.
  • Propelled the team to win best team award for three consecutive years.

References

References available upon request.

Timeline

Program Management (Product Compliance) - Transportation Risk and Compliance (TRC), Amazon (Current Role)

Amazon
01.2021 - Current

Program Management, Center of Retail Excellence (CORE) - Amazon (June 2018 to Dec 2019)

Amazon
06.2018 - 12.2020

Program Specialist - Special Merchant Launch, Category and Business Operations - Amazon (Jan 2015 - June 2018)

Amazon
05.2015 - 05.2018

Team Lead - Amazon Selling Partner Services (Sep 2012 - Dec 2014)

Amazon
09.2012 - 01.2015

Buyer- Procurement and Material Management Operations (PMMO)

Verizon, Infosys BPO Ltd
07.2011 - 08.2012

MBA - Operations And Supply Chain Management

Pondicherry University

BBA - Business Administration And Management

University of Calicut

Similar Profiles

CREATE PROFILE
Anoop Kumar P