Anoop Pappully

• Global Cloud Studio Delivery Program/Project management providing Discovery, Assessment, Design, Migration and Hyper Care Services for Global Clients. Successfully migrated 1500 VMs from On-Prem to Public Cloud.
• Successfully completed transformation for Europe based customer, 226 application/750+ workloads, (incl. very complex, highly business-critical, and strictly confidential apps in 17 months with 0 MI's) landscapes into Azure, transition towards Cloud-centered IT operations, in an FPP environment. Project TCV is 5m EUR.
• Led a strong team of Project Managers, Cloud Architects, Assessment and Migration SMEs, & PMO. Oversaw the migration of legacy systems to cloud-based architectures, ensuring minimal disruption to business operations.
• Led Data Center Operations and Hosting Services, responsible for the 24/7 operation and maintenance of 3 in-house colocation data centres and the oversight of 5 partner facilities.
• Improved Data Center efficiency by 15% reduction in power consumption through the implementation of optimized cooling strategies and server virtualization.
• Developed and managed budgets for data center operations, ensuring cost-effectiveness and alignment with business objectives.
• Lead a team of 35 IT and non-IT staff, fostering a culture of collaboration and continuous improvement in service delivery.
• Successfully executed the strategic decision to close 3 in-house colocation data centres, leading a cross-functional team in the seamless migration of all customers to partner facilities.
• Developed and implemented a comprehensive transition plan that minimized downtime and maintained customer satisfaction throughout the data center closure process.
• Managed all aspects of the data centre closures, including contract negotiations, vendor management, asset disposal, and regulatory compliance.

• Led Data Center Operations and Hosting Services, responsible for the 24/7 operation and maintenance of 3 in-house colocation data centres and the oversight of 5 partner facilities.
  Improved Data Center efficiency by 15% reduction in power consumption through the implementation of optimized cooling strategies and server virtualization.
  Developed and managed budgets for data center operations, ensuring cost-effectiveness and alignment with business objectives.
  Lead a team of 35 IT and non-IT staff, fostering a culture of collaboration and continuous improvement in service delivery.
  Successfully executed the strategic decision to close 3 in-house colocation data centres, leading a cross-functional team in the seamless migration of all customers to partner facilities.
  Developed and implemented a comprehensive transition plan that minimized downtime and maintained customer satisfaction throughout the data center closure process.
  Managed all aspects of the data centre closures, including contract negotiations, vendor management, asset disposal, and regulatory compliance.

• Delivery Leadership, reporting on operational performance to the Management and Business leadership.
• New Data Centre Implementation team. Experience in designing modular Data Centers with latest technologies like In Row Cooling units with Hot Aisle containment, Modular Power Provisioning.
• Delivered Consolidation Project of 20 Data Centers with an investment of $15M by virtualizing and combining services to 2 major Data centers in coordination with various Service Towers releasing 30 k sq. ft white space and savings of $ 4M.
• Implementation of DCIM tool, which converted Data centre to fully automated and Scalable.
• Managed IT Service Delivery Team including Data Centre (UPS, PAC & BMS), Server (Blades, Racks & Virtual Servers), Network (Routers, Switches, Firewalls, Load Balancer, Gateways, Access Points), Storage (NAS, SAN) & Backup, career development and staff appraisals.

• Heads Operations of Tier 3 Colocation Data Centre with 7MW capacity, Service Delivery & Transition and assisting Business, Presales and product teams. Lead a team of 50 people to manage the DC operations, IT & non-IT and enterprise management.
• Grew the Data Centre Hosting Business revenue by 80 % YoY.
• Operation and Maintenance of equipments like UPS, Transformers, HV Switch Gears, SMPS, Battery Banks, DG sets, A/C, Chillers, PAC, PEC, PCC Panels, MCC Panels, BMS & Fire Protection Systems.
• CAPEX/OPEX Budget, Tendering, RFP & BOQ Preparation, Scrutiny, Approvals, Bill Payments, MIS Reports Generation/Presentation to Management, Internal Auditor ISO 9001, 14000, 20000, 27000, TIA-942. Planned Preventive Maintenance, Awarding CAMC/AMC, SLA & OLA Management. Ensured process adherence and audit compliance for QMS, ISMS and ITSMS.
• Improved DC efficiency, lowered the PUE factor to at least 1.8 and reduced operational cost, savings over INR 20L pm, developed mechanism of sharing monthly dashboard with top management.
• Developed and maintaining good business relations with Government/Statutory Authorities.

Led DC operations of India’s first Tier 3 Data Centre with 3MW , Service Delivery & Transition.
Electrical distribution system including transformers, UPS units, DG Sets/ Maintenance of batteries of UPS & DG set, CRAC Air conditioning Units, Split AC, Make-up water Tank etc.
Maintained BMS System, Fire Alarm System, Fire suppression system with automatic FM200 gas release, VESDA System, Access Control, CCTV system, Public Address System, water detection system, Rodent System & Operator workstation
Coordinated with Vendors, Suppliers and developed SOPs of incomers, UPS units, Fire & VESDA panel

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