HR leader with 8+ years of experience at Armia Systems, successfully scaling workforce from 70 to 350 employees. Led strategic initiatives resulting in an 83% revenue increase and improved employee engagement. Achieved ISO certifications, promoting a high-performance culture aligned with organizational objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Head Human Resource and Operations
Armia Systems Pvt Ltd
Kochi
07.2017 - Current
Over the past 8 years at Armia Systems, I have led strategic HR initiatives with dedication and integrity, playing a central role in the company’s transformation from a 70-member team to a workforce of over 350 across multiple business units. My efforts in optimizing workforce planning, strengthening talent strategy, and supporting the establishment of two satellite offices directly contributed to the organization’s sustained growth, including a revenue scale-up from $300M to $550M during this period.
My enhancements to employee benefit programs and operational efficiency contributed significantly to improved retention, productivity, and cost-effectiveness, leading to measurable improvements in ROI and business performance.
Spearheaded the attainment of ISO 27001, C 9001 UKAS Certification, and Great Place to Work Certification, driving the initiative with dedicated efforts to elevate organizational standards and workplace excellence.
Led a strategic uplift in service positioning, resulting in billing rates increasing from $14 to over $60 per hour for premium engagements. Simultaneously, scaled the Engineering Team by 80% to meet growing demand and diversify technical capabilities.
As Head of HR at Armia Systems, hold full ownership of performance strategy, compensation planning, and workforce realignment, ensuring alignment with organizational goals. Solely responsible for driving HR initiatives in partnership with senior leadership to enhance productivity, agility, and sustainable growth.
Lead end-to-end payroll governance, compliance, and strategic hiring efforts, cultivating a high-performing, employee-focused culture.
Operational Re-engineering: Examined and re-engineered operations and procedures, formulated policies, and developed new strategies for enhanced organizational efficiency.
Sr. Manager Human Resource
JTSi Technologies India Pvt Ltd
Kochi
01.2014 - 06.2017
Partnered with leadership to navigate complex employee relations, fostering a resilient and high-performing workplace. By designing and executing strategic HR initiatives, I seamlessly aligned talent management with business objectives, driving sustainable growth and organizational excellence.
As a core member of the Senior Management Team, I drive strategic decisions and lead organizational interventions, proactively resolving challenges to enhance efficiency and growth, reinforcing my authority as a key decision-maker.
Lead strategic decisions on compensation, performance, and employee benefits, ensuring competitive structures that drive growth and efficiency. With authority over payroll management, I oversee accurate reconciliation and compliance, reinforcing my role in shaping financial and workforce strategies at the leadership level.
I lead strategic hiring, leveraging headhunting and market insights to build top talent while ensuring seamless performance management. With firm control over compliance, I safeguard regulatory integrity, reinforcing my authority in workforce and governance leadership.
HR operations were optimized across three business units, with competitive compensation plans designed to ensure industry alignment and drive organizational excellence.
Manager Human Resource
Art Technology and Software India Pvt Ltd
Kochi
02.2011 - 01.2014
Entrusted with end-to-end hiring, ensuring all IT and non-IT roles were filled within strict timelines through strategic execution. Strengthened talent pipelines by forging key partnerships with tech recruitment agencies and universities.
Led culture-fit assessments to align hires with company values while overseeing job postings, screenings, technical evaluations, and seamless offer rollouts, securing a high-caliber workforce. Onboarding & Employee Integration.
Designed and implemented a structured onboarding program, ensuring seamless new-hire integration, policy alignment, and team collaboration through a mentorship-driven approach.
Spearheaded OKR and KPI tracking, aligning performance evaluations with salary growth and career progression. Led quarterly and annual reviews, delivering actionable insights, and single-handedly implemented a 360-degree feedback system to enhance professional growth and team collaboration.
Pioneered hackathons, innovation sprints, and team-building initiatives, fostering a culture of learning and collaboration. Launched wellness programs, Fun Fridays, and structured recognition awards, boosting morale and engagement. Designed employee satisfaction surveys, proactively addressing feedback to create a dynamic and supportive workplace.
HR and Administration Executive
KGS Builders and Developers
Trivandrum
04.2009 - 01.2011
Led strategic talent acquisition, executing high-impact hiring initiatives that built a top-tier workforce, fuelling business expansion and revenue growth.
Defined KPIs, optimized performance management, and implemented competitive incentive structures, driving productivity and profitability.
Enhanced employee engagement through recognition programs and proactive conflict resolution, strengthening retention and workplace morale.
Ensured strict compliance with labour laws, RERA, and safety regulations while streamlining payroll, compensation, and statutory benefits for financial efficiency.
Designed and enforced HR policies, upheld ISO standards, and optimized vendor and facility management, elevating operational excellence. These initiatives collectively propelled the company to new heights in profitability, efficiency, and sustainable growth.
Education
Master in Business Administration - Human Resource and Marketing
Leadership & HR Systems: Extensive experience in establishing HR systems, policies, and operations in both domestic and international business centers.
Team Guidance: Directed HR teams to provide comprehensive services aligning with business objectives.
Growth & Mentorship: Proven expertise in scaling startups, driving growth, and navigating mergers and acquisitions.
Employee Management: Specialized in Employee Life Cycle Management, Re-Engineering Operations, Grievance Management, and optimizing Compensation and Benefits.
Industry Engagement: Active participant in KMA, NASSCOM, and GTECH events and workshops.
Learning & Development (L&D)
Identified and addressed skill gaps by implementing technical and soft-skills training programs.
Encouraged self-learning through Udemy, Coursera, and in-house knowledge-sharing sessions, creating a learning-driven culture.
Compensation & Benefits Management
Managed salaries, bonuses, and appraisals, ensuring industry competitiveness.
Ensured timely payroll processing and compliance with tax and Labour laws.
Handled employee benefits administration, including insurance, wellness initiatives, and remote work allowances.
Conflict Resolution & Employee Relations
Acted as a trusted mediator in handling employee conflicts, grievances, and concerns.
Conducted workplace ethics training and anti-harassment workshops, ensuring a safe and inclusive environment.
Established a fair disciplinary process, promoting professionalism and ethical conduct.
Compliance & Legal HR Regulations
Ensured adherence to Labour laws, IT industry standards, and data security policies to maintain compliance.
Managed employment contracts, NDAs, and IP agreements, safeguarding company interests.
Facilitated visa processing for international hiring and employee travel.
Workforce Planning & Retention
Identified and nurtured high-potential employees for leadership roles.
Reduced attrition by implementing career growth plans, mentorship initiatives, and improved work-life balance strategies.
Conducted exit interviews, analyzing trends, and developing strategies to enhance retention.
Certification
Certified Internal Auditor for ISO 27001:2013 by URS Certification Body, September 2023
Accomplishments
Presidential Award and Service Excellence Award 2014 by Managing Director, JTSi Technologies,
Excellence in Leadership Award 2023 – 2024 CEO, Armia Systems Pvt. Ltd.
Pillar of Support Award 2021-2022 from the CEO, Armia Systems, Pvt. Ltd
Timeline
Head Human Resource and Operations
Armia Systems Pvt Ltd
07.2017 - Current
Sr. Manager Human Resource
JTSi Technologies India Pvt Ltd
01.2014 - 06.2017
Manager Human Resource
Art Technology and Software India Pvt Ltd
02.2011 - 01.2014
HR and Administration Executive
KGS Builders and Developers
04.2009 - 01.2011
Master in Business Administration - Human Resource and Marketing