Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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ANOOP SHARMA

ANOOP SHARMA

Operations/Program Manager
Bengaluru,KA

Summary

Experienced operations/program manager with a strong background in product safety, seller risk compliance, global trade services, environmental assurance protection (EAP), Supplemental Nutrition Assistance Program (SNAP) EBT, and extended producer responsibility programs at Amazon since July '22. Previous roles include compliance manager - global trade compliance at Amazon from Dec 2019 to June 2022, where I ensured adherence to trade compliance regulations. Prior to that, held the position of subject matter expert (SME)/team lead - trade compliance at Amazon from Dec 2018 to Nov 2019, providing expertise in trade compliance matters and leading a team. Also worked as a senior associate - trade compliance at Amazon from August 2016 to Nov 2018. Earlier in career, worked as a senior process associate - global tax customs at Ford Motors Corp from Dec 2012 to Aug 2013 and as an analyst - material planning & logistics at Visteon Corp from Oct 2010 to Aug 2012, specializing in customs and international trade within the manufacturing industry. MBA in Shipping & Logistics from the Indian Institute of Logistics, Chennai. Completed internship at Consolidated Shipping Lines, gaining valuable training in various freight forwarding processes including operations, documentation, sales, marine, and air transportation.

Overview

14
14
years of professional experience

Work History

Operations/Program Manager

Amazon
07.2022 - Current
  • Company Overview: Amazon Development Centre (India) Private Limited: My current role entails an interesting mix of Operations Management & Program/Project Management
  • My goal is to grow my career in the field of Operations/Project Management and Supply chain
  • Handling a team of 100+ Members (Direct & Indirect)
  • Leading Trade Compliance operations for NAFN & EU region (US, CA, BR, MX, UK, DE, ES, FR) & Extended Producer Responsibility (EPR) for DE & FR MP
  • Responsible to ensure products are Import compliance for MX & BR marketplace
  • Team supports in helping the ASINs (Amazon Standard Identification Number) go live on Mexico & Brazil catalog by assigning HTS/Product compliance code
  • Team supports in providing duty rates to assist the pricing team and assist in blocking ASINs as per Government norms
  • Support Adhoc request for EU & SG marketplaces
  • Leading cross-functional teams to develop and execute strategies for product take-back, recycling, and responsible disposal for EPR DE & FR MP
  • Drive compliance at Amazon by creating transparent, simple, and intuitive experiences for Selling Partners (SPs) for e-commerce
  • Proactively support SPs through education, timely communication, and engagement, with suppression as a last resort, supplemented by self-service enablement and appeal workflows
  • Collaborate with external partners (industry associations, compliance experts, certification bodies like UL, ETL, FCC, Intertek) and internal teams (Public Policy, Public Relations, Legal) to onboard compliance signals directly from sources of truth
  • Expertise in cross-functional collaboration, risk assessment, and regulatory analysis
  • Proven success in improving compliance rates and reducing fraud
  • Focus on enablement over enforcement to deliver compliant, diverse selections for customers and empower SPs to grow their businesses
  • Supporting multiple programs like Global Trade Services, Supplemental Nutrition Assistance Program (SNAP), Extended producer Responsibility & Environmental Assurance and Protection by making ASINs active over Catalog page for the customers to place order
  • Collaborated with regulatory bodies to ensure compliance with EPR regulations, staying updated on evolving requirements & established robust tracking and reporting systems to monitor the collection, recycling, and final disposition of products
  • Played a key role in achieving corporate sustainability goals by incorporating EPR practices into overall business strategies
  • Amazon Development Centre (India) Private Limited: My current role entails an interesting mix of Operations Management & Program/Project Management
  • My goal is to grow my career in the field of Operations/Project Management and Supply chain

Compliance Manager

Amazon
12.2019 - 06.2022

Subject Matter Expert (SME)/Team Lead

Amazon
12.2018 - 11.2019

Sr. Associate

Amazon
08.2016 - 11.2018

Co-Founder

Umang Enterprises
09.2013 - 07.2016
  • Company Overview: A dealership for Mahindra Tractor Accessories
  • Co-Founded Umang Enterprises, an agricultural industry-based startup focused on delivering value to Mahindra (Swaraj) tractor owners by coupling them with various high utility accessories
  • Oversee long-term-care business activities in six Tehsils at senior-management level, handling operations, finance, and business development for Swaraj Tractors
  • Play a key role in bringing the market share up to 25 percent and maintaining it at that level
  • Implemented Maintain Swaraj Dealer Management System at the company and trained new entrants for the same
  • A dealership for Mahindra Tractor Accessories

Sr. Process Associate

Ford Motors Corp
12.2012 - 08.2013
  • Company Overview: Senior Process Associate at Global Tax Department (Customs) in the Knowledge Process Outsourcing (KPO) unit of Ford Motors
  • Working on various Free Trade Agreements and Harmonized System (HS) Classification in order to frame Ford’s import policy, which helps in reduction of Customs duties and increase the savings
  • Mainly responsible for imports and exports out of Asia Pacific Region
  • Performed Bill-of-Material (BOM) Analysis for production of future products in order to determine duty rates considering both Most Favored Nation (MFN) & rates under various Free Trade Agreements as applicable
  • Attended on-the-job training in Bangkok, Thailand by Ford Asia-Pacific Customs team for 3 months on various Global Trade Management & Customs Activities
  • Prepared a Customs template for various Asia-Pacific countries with a detailed description of duty rates applicable for Completely Built-Up (CBU) & Completely Knocked Down (CKD) automobile units
  • Incorporated details on Excise duty, Customs Duty and Technical Definition to facilitate imports and avoid bottlenecks
  • Attribute HTS codes and determine duty rates to facilitate pricing and production
  • Responsible for maintaining & updating APA Customs Database on timely basis which includes details of Customs and Classification Laws, ATA Carnet, Govt
  • Notification on Custom duties, etc
  • Senior Process Associate at Global Tax Department (Customs) in the Knowledge Process Outsourcing (KPO) unit of Ford Motors

Analyst

Visteon Corp
10.2010 - 08.2012
  • Responsible for performing product analysis for all products exported out of Visteon USA along 3 dimensions in order to comply with US Export regulations
  • Determine ECCN number for each product
  • Validate Denied Party Screening status for each product
  • Determine whether license is required for export of the product or not
  • Attributing Harmonized Tariff Schedule Code & Duty Rates to Visteon Products
  • Own the process of attributing Harmonized Customs Codes (HCC) codes to Visteon Products for Custom Clearance and duty determination purposes
  • Responsible for creating cost-saving opportunities by identifying products with HCC codes that qualify for reduced duty rates globally under various Free-Trade Agreements for countries in the European Region, United States and Asia-Pacific
  • Provide Duty Rates globally as per the request received from the Home Office and Customers
  • Own the LTSD process for the EU and Brazil regions from both Supplier and Customer perspective
  • LTSD mainly involves determining the Country of Origin of the product in order to identify the Import duties and attain benefits of FTA
  • Awarded an Appreciation Certificate for efficiently helping the goods to be cleared from Brazilian Customs and reduce the Lead-time
  • Analyze all EU products using BOM analysis to determine %age of 'local' parts in the product to determine if product satisfies trade agreements i.e
  • (60% in case of EU) and is eligible for government discounts

Education

MBA - Logistics and Shipping

Indian Institute of Logistics
01.2011

B.Com. - Program

Delhi University
01.2009

Senior Secondary - CBSE

DAV Model School
Durgapur, WB
01.2006

Higher Secondary - ICSE

St. Peters
Durgapur, WB
01.2004

Skills

  • Risk Management & Mitigation
  • Compliance Program Development
  • Regulatory Analysis & Implementation
  • Cross-functional Team Collaboration
  • Data Analysis & Reporting
  • Process Improvement
  • Capacity planning
  • Cross-functional team leadership
  • Forecasting
  • Program performance analysis
  • Risk analysis and management
  • Multi-operations management
  • Compliance enforcement
  • Onboarding and training
  • Stakeholder management
  • Project management
  • Recruitment and hiring
  • Operations management
  • Program leadership

Personal Information

Date of Birth: 12/28/86

Timeline

Operations/Program Manager

Amazon
07.2022 - Current

Compliance Manager

Amazon
12.2019 - 06.2022

Subject Matter Expert (SME)/Team Lead

Amazon
12.2018 - 11.2019

Sr. Associate

Amazon
08.2016 - 11.2018

Co-Founder

Umang Enterprises
09.2013 - 07.2016

Sr. Process Associate

Ford Motors Corp
12.2012 - 08.2013

Analyst

Visteon Corp
10.2010 - 08.2012

B.Com. - Program

Delhi University

Senior Secondary - CBSE

DAV Model School

Higher Secondary - ICSE

St. Peters

MBA - Logistics and Shipping

Indian Institute of Logistics

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