Anoop Singh
Operation Manager
New Delhi,Delhi
Summary
Seeking a challenging career in hospitality industry and to emerge as a creative and adaptive professional, adaptive to the ever-changing environment and applying concepts to new situations. A position that will allow for continued professional and personal growth, offering an environment where advancement is based on strengths.
Overview
6
6
years of professional experience
Work History
Operation Manager
Miss Nora (Rcube Hospitality LLP)
- Participating in daily morning meeting, Recruiting, and supervising staff, Agreeing & managing budget, Plan and control the ordering of food & Beverages, Planning the occasional menu according to guest satisfaction, Ensuring the guest satisfaction & handling customer enquiries and complaints, Keeping statistical and financial records
Asst.Restaurant Manager
Radisson Blue Kaushambi
- Conducting staff training & briefing, Dealing with all administration work, Ensuring, Opening and Closing checklist, Insuring the ordering of food & Beverages, Preparing & presenting sales reports, Keeping statistical and financial records, Managing target to improve sale structure, Assessing and improving profitability
Asst. Restaurant Manager
Hotel Royal Plaza, New Delhi
- Reporting Manager, Attending Daily Meeting, Maintaining Budget & Revenue, Monitoring Staff for Up-selling & Suggestive selling, Discussion with Staff Regarding Follow-up, Taking Guest Feedback Resolving Complains, Creating personal Relationship with Guest
F&B Executive
Hotel Royal Plaza, New Delhi
10.2012
- Responsible for smooth operation of the department in absence of the manager, Responding to customer complaints, Advising guests on menu and wine choice, Offering personalized services to guests, Ensuring guest satisfaction in serving food and beverage to guests
Team Leader
Hotel Royal Plaza, New Delhi
11.2009 - 10.2012
- Conducting daily briefings and discussing daily budgets and guest satisfaction with team, Offering personalized services to guests, Ensuring guest satisfaction in serving food and beverage to guests, Training coordinator for the food and beverage department
Snr. Steward (Banquet)
Park Plaza, Ludhiana
07.2008 - 11.2009
- Responsible for maintaining liquor and the inventory for the restaurant, Provide speedy and effective Customer Service, Ensuring 100% compliance of service standards
Steward (Banquet)
Intercontinental –The Grand, New Delhi
02.2007 - 03.2008
- Provide speedy and effective Customer Service, Ensuring 100% compliance of service standards
Industrial Trainee
Hotel Surya Continental, New Delhi
- Did Six Month Industrial Training, Industrial Visit: Metro Politian Hotel, Le Meridian Hotel
Education
Hotel Management -
Y M C A
Graduation (B.A.) -
Jonpur University, Allahabad
All India Senior School Certificate Examination -
Allahabad Board (U.P.)
All India Secondary School Examination -
Allahabad Board (U.P.)
Skills
- Supervisory
- Communication
- Motivation
- Teamwork
- Quality control
- Food & beverage operations
- Sincerity
- Commitment
- Perseverance
- Hard work
- Thirst for knowledge
- Learning attitude
- Diplomatic
- Tactful
- Polite
- Humble
Personal Information
- Father's Name: Late. Mr.Rajendra Parsad Singh
- Date of Birth: 07/04/84
- Nationality: Indian
- Marital Status: Married
Personal Qualifications
- Hotel Management, Y M C A
- Graduation (B.A.), Jonpur University, Allahabad, 2001-2004
- All India Senior School Certificate Examination, Allahabad Board (U.P.), 1999-2001
- All India Secondary School Examination, Allahabad Board (U.P.), 1998-1999
Languages
Hindi & English
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
F&B Executive
Hotel Royal Plaza, New Delhi
10.2012
Team Leader
Hotel Royal Plaza, New Delhi
11.2009 - 10.2012
Snr. Steward (Banquet)
Park Plaza, Ludhiana
07.2008 - 11.2009
Steward (Banquet)
Intercontinental –The Grand, New Delhi
02.2007 - 03.2008
Operation Manager
Miss Nora (Rcube Hospitality LLP)
Asst.Restaurant Manager
Radisson Blue Kaushambi
Asst. Restaurant Manager
Hotel Royal Plaza, New Delhi
Industrial Trainee
Hotel Surya Continental, New Delhi
Hotel Management -
Y M C A
Graduation (B.A.) -
Jonpur University, Allahabad
All India Senior School Certificate Examination -
Allahabad Board (U.P.)
All India Secondary School Examination -
Allahabad Board (U.P.)
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