ANOOP UPADHYAY

• Achievement of Individual & Team Targets across the programs.
• Developed and implemented strategies to increase sales team performance.
• Trained and coached new sales personnel on best practices, customer service
• Ensured all customer inquiries were addressed in a timely manner.
• Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
• Monitored employee productivity and motivated team to meet daily goals.
• Guiding students' needs and desires to suggest specific product options.

Conducted outbound calls to existing students to upsell products or services.

• Making outbound calls to generate revenue.
• Making a follow-up call to convert a lead in registration.
• Guiding the students to choose the right course and helping them with the registration process.
• Developed and maintained relationships with existing students to ensure customer satisfaction.
• Analyzed customer needs and identified solutions to meet their requirements.
• Generated leads through referrals, email campaigns, and other methods.

• Making out bound calls
• Generating walkins for center
• Revenue Generations
• Center collection
• Assigning the batches
• MIS Prepration