Anoop Upadhyaya

· Meeting the potential clients ( Executive Leaders, business owners) and Understand the problem being faced by their team

· Develop a Journey roadmap to solve the problem and align the teams.

· Prepare presentation decks appropriately for various meetings

· Mediate between the client and the trainer/coach to achieve the goal

· Assisting the candidates in choosing the right course/certification for their career

· Handle end-to-end sales

· Manage the Marketing team including building the market strategy till achieving the targets

· Build and enhance business relationships

· Develop a roadmap for the Company’s growth and explore new areas.

· Responsible for regularly achieving revenue budgets in line with organizational objectives

· Fulfill customer’s queries over phone and maintain emails to follow-up contact, sales, and queries.

· Maintain daily and weekly reports

· Continue contact with previous customers and also reach out to new customers

· Secure information relative to the need and requirements of potential customers. Research accounts, identify key players and generate interest

· Develop, expand and continuously update robust lead/prospect list

· Set target for teammates, evaluate/assess performance, revise their KPIs and help them achieve the set target

My primary role as the “Business Manager” was to communicate with customers to sell products. This includes the following responsibilities:

· Research accounts, identify key players and generate interest

· Develop, expand and continuously update robust lead/prospect list

· Document all pertinent customer information and conversations

· Maintain professional relationship with every customer

· Attend sales meeting, take orders, test products and negotiate price.

· Conversion of leads received from various marketing channels

· Prepare short-term and long-term sales plan, sales approaches and strategies.

· Consistently achieve revenue targets in line with team/organizational objectives.

· Customer relationship management – to understand customer requirements specific to the location and future product portfolio improvement based on past customer feedback

· Operations and Reporting

o Service delivery planning and execution

o Managing pre-sales to post-sales support activities for the assigned locations.

My primary role as the “Head of Corporate Sales” includes finding corporate accounts, negotiating deals with them, building relationship, cater to their training requirements, suggest trainings for improvement, and attend industry events and conferences to build up the network.

Other responsibilities/tasks include,

· Organizing workshops – CSM/CSPO/SAFe/KANBAN/iC-Agile

· Arranging scrum meetups

· Participated as an Organizer in Discuss Agile events

· Building relationship with the trainers

· Building a network of clients

· Assisting participants end-to-end in their training – registration, training, training and study materials, examination tips, post-examination guidance

· Business Development

· Organizing conferences

· Driving my team to get their set target for the month

· Helping my team members in Cross Selling, Up-Selling and Reference Sales to increase the revenue from existing customers

· Generating leads through various online sources or through references

· Conduct regular team meetings

· Monitor progress on Sales and Conversions

· Revenue and expense reporting for the assigned geographies

· Managing pre-sales to post-sales support activities for the assigned geographies

· Timely reporting of status to the Management

· Preparing short-term sales plan, sales approaches and strategies,

· Developing business by identifying the potential customers in US

· Handling pre-sales, sales and post-sales activities for whole of US Region

· Sourcing potential candidates for the classroom training programs conducted by the organization

· Making competitive strategy as well as tailoring the product as per the market or the client company’s requirement so as to get the deal and provide customer satisfaction

· Generating sales leads through execution of aggressive calling efforts, email campaigns, use of social media, etc

· Managing workshops for the organization

· Post reporting to TL/Business Manager, Responsible for regularly achieving revenue budgets in line with team/organizational objectives.

· Ensuring that the marketing/promotional activities runs smoothly for the assigned product

· Interact with the customer thus collecting their feedback on the service.

· Manage a team of lead generators who find potential delegates for conferences in India, South Africa, and MENA Regions.

· Quality and quantity of data captured, coaching, training, and recruitment process