Results-driven Administrative Operations Manager with expertise in project management, team coordination, and effective communication. Proven ability to streamline processes and enhance operational efficiency in diverse environments.
Overview
11
11
years of professional experience
Work History
Administrative Operations Manager
SHATAM JEEVA AYURVEDA WELLNESS REREAT CENTRE JHANSI
Jhansi
02.2025 - Current
Managed daily administrative operations to support Ayurvedic wellness initiatives.
Implemented filing systems to ensure efficient document organization and retrieval.
Troubleshot network connectivity issues for employees and remote users.
Maintained inventory of IT equipment and managed asset tracking systems.
Assisted in maintaining employee records and documentation systems.
Coordinated recruitment efforts by scheduling interviews and communicating with candidates.
Managed employee onboarding process and orientation activities.
Supported team by coordinating daily tasks and ensuring project alignment.
Managed vendor relationships to ensure timely delivery of goods.
Negotiated purchase agreements to secure favorable terms and pricing.
Reviewed purchase orders for accuracy and compliance with company policies.
Coordinated with internal departments to fulfill inventory needs efficiently.
Designed and implemented robust software architectures for scalable applications.
Business Development Manager
NEXT EDUCATION PVT LTD
Jhansi
06.2020 - 11.2025
Assisted customers with product selection and inquiries
Developed relationships with clients to understand their needs and preferences.
Managed customer inquiries and provided solutions in a timely manner.
Participated in regular sales meetings to discuss progress and share insights.
Operated equipment and machinery according to safety guidelines.
Provided technical advice on how to use the company's products or services
City Coordinator
APTECH EXAM AGENCY
Jhansi
12.2020 - 05.2025
Directed and coordinated activities of Maltiple exam centere in the city
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Monitored surveillance feeds to detect suspicious activities and potential security breaches.
Collaborated with law enforcement to investigate incidents
Identified potential threats before they became major issues through proactive monitoring techniques such as scanning crowds for suspicious behavior or looking for patterns in previous incidents.
Completed daily log of surveillance observations.
Chief Proctor
NSE NSEIT
Jhansi
01.2021 - 04.2025
Supervised examination processes to ensure compliance with established protocols.
Coordinated schedules for proctors and examiners across various testing locations.
Implemented policies to maintain integrity and security during examinations.
Trained staff on examination procedures and compliance requirements effectively.
Monitored facility activities in multiple areas using CCTV cameras, video recorders and computers.
Operated electronic surveillance equipment to observe, track and document
Ensured that all evidence collected was properly documented according to established procedures.
Generated reports and obtained data to develop analytics on key performance and operational metrics.
Regional IT Opretion Manager
MITRATA INCLUSIVE FINACIAL SERVICE PVT LTD
GURUGRAM
07.2023 - 12.2024
Managed daily operations and coordinated team activities at inclusive financial service provider.
Handle MP UP 35 branch
Developed and executed test cases for software applications.
Provided technical support for software applications and systems to All Branch
Coordinated office activities and procedures to enhance productivity and organization.
Supervised administrative staff, providing guidance and support for task execution.
Oversaw the maintenance of office equipment, supplies, and facilities.
Worked with management team to improve workflows and eliminate unnecessary tasks.
Administrative Officer
EDUQUITY CAREER TECHNOLOGY
Jhansi
06.2022 - 09.2022
Managed daily office operations and maintained efficient administrative processes.
Supervised exam sessions to ensure adherence to academic integrity policies.
Monitored student behavior during exams to maintain a focused environment.
Prepared examination materials and ensured proper distribution to candidates.
Configured and maintained network hardware and software systems.
Monitored network performance and addressed connectivity issues.
Implemented security protocols to safeguard sensitive information.
City Coordinator
APTECH EXAM AGENCY
Jhansi
04.2018 - 03.2020
Managed candidate communications and provided support throughout the testing process.
Coordinated examination schedules and logistics for various testing events.
Developed training materials for new staff on examination protocols and procedures.
Oversaw site operations to ensure compliance with APTECH standards and regulations.
Collaborated with local educational institutions to promote available testing services.
Streamlined registration processes to enhance candidate experience and efficiency.
Negotiated contracts with vendors providing goods or services to the city.
Managed server installations and configurations for enhanced network performance.
Supported IT infrastructure projects by coordinating with cross-functional teams.
Conducted system monitoring to ensure optimal operation of network services.
Provided technical support and training to staff on IT tools and applications.
Supervisor
ION DIGITAL ZONE BY TCS EXAM CENTRE
JHANSI
01.2015 - 03.2018
Managed daily operations and exam schedules for candidates efficiently.
Trained staff on customer service best practices to enhance support quality.
Coordinated logistics for exam materials and equipment setup, ensuring readiness.
Monitored compliance with testing protocols and regulations to uphold standards.
Education
PGDCA
MCU
BHOPAL
01-2017
BBA - Commerce
DR HARISING GOUR UNIVERSITY
SAGAR
07-2012
DCA
MCU
BHOPAL
01-2012
High School Diploma -
MS RAJPOOT INTER COLLAGE
JHANSI
07-2007
Skills
Recruitment coordination
Problem solving
Employee training
Effective communication
Network troubleshooting
Vendor negotiation
Technical support
Data analysis
Customer relationship management
Project management
Team coordination
DBMS
Consensus building techniques
Meeting coordination
Market penetration
Organizational management
Maintenance planning
Sales presentations
Multi-site operations
IT asset management
Software architecture design
Document organization
Staff training
Timeline
Administrative Operations Manager
SHATAM JEEVA AYURVEDA WELLNESS REREAT CENTRE JHANSI