Anoop Tej Thotapalli

Senior DevOps & Solution Architect | OpsMx Inc, Bangalore, India | Jun 2018 - Present
Products: Intelligent Software Delivery for Spinnaker & Argo, Autopilot, Argo Projects, Building DevOps AI Agent

• Lead DevOps transformations for global enterprises, architecting and operating multi-cloud CI/CD platforms across AWS, GCP, Azure, and IBM Cloud.
• Conduct executive-level demos, PoCs, and tailored PoVs, translating client requirements into production-ready solutions that drive enterprise adoption.
• Migrated 300k+ applications from custom CI/CD to Argo Projects, designing custom rollouts, event-driven workflows, and self-healing pipelines.
• Partner with sales and product leadership to align roadmap commitments with customer priorities, and engage developers for client-specific customizations.
• Mentor and guide 20+ engineers across DevOps, cloud, and automation teams, enabling expertise in Kubernetes, Terraform, and CI/CD best practices.
• Drive innovation by designing and building a DevOps AI Agent to accelerate intelligent automation and decision-making in CI/CD pipelines.
• Implement advanced deployment strategies (blue/green, canary, rollback) and disaster recovery, while automating infrastructure with Terraform and Helm.
• Enhance observability by integrating Prometheus and EFK, improving monitoring, logging, and incident response.
• Establish SLA-driven post-go-live support frameworks, ensuring seamless adoption, reduced downtime, and superior customer experience.
  
  Key Impact: Reduced enterprise release cycles by 60%, improved developer productivity by 70%, and enabled enterprise-scale adoption of Spinnaker and Argo platforms with enhanced reliability across multi-cloud.

Senior Middleware Engineer | Prutech Solutions (Client: Wells Fargo India) | Oct 2017 - Jun 2018
Product: FCM Account (Futures Commission Merchant)

• Led production operations for mission-critical financial systems, managing a 120-member supportteam to uphold 99.9% uptime across globally distributed environments.
• Architected and implemented CI/CD pipelines using Jenkins and AWS, automating deployments across DEV, QA, SIT, and Pre-Prod stages—accelerating release velocity and reducing manual effort by 40%.
• Elevated code quality and release reliability by integrating SonarQube for static analysis and JFrog Artifactory for artifact lifecycle management.
• Spearheaded JBoss Application Server (7.0 EAP & 7.2 GA) administration, leading clustered environment migrations and optimizing JNDI connection pooling for scalability and high performance.
• Partnered with business owners and compliance teams to align deployment schedules with regulatory timelines and trading system requirements.
• Enabled 24x7 application availability through proactive monitoring, incident resolution, and disaster recovery planning—reducing Mean Time to Recovery (MTTR) by 35%, minimizing business disruption.
• Streamlined cross-functional workflows using Jira Kanban boards, improving visibility, agility, and collaboration across DevOps, QA, and engineering teams.
• Validated system resilience under peak trading loads via HP LoadRunner performance testing, ensuring stability and scalability for high-volume financial transactions.
• Championed continuous improvement of CI/CD services, fostering cross-team collaboration and driving operational excellence.
  
  Key Impact: Delivered 99.9% uptime, accelerated deployment cycles by 40%, reduced MTTR (Mean Time to Recovery) by 35%, and ensured compliance-aligned, reliable operations for Wells Fargo’s critical financial platforms.

Senior Member of Technical Staff (Customer-Facing Technical Lead) | MetricStream Infotech India Pvt Ltd, Bangalore, India | Sep 2011 – Aug 2017
Product: MetricStream GRC (Governance, Risk & Compliance)
Key Clients: Bank of America, Lowe’s (USA), Johnson & Johnson (USA), Cummins, StateStreet Bank, Target, Johnson Controls (JCI), Constellation Energy (Exelon)

• Served as a customer-facing Technical Lead, working directly with Fortune 500 clients to ensure seamless adoption, scalability, and reliability of the MetricStream GRC platform.
• Provided end-to-end technical leadership for enterprise-grade web applications, deploying and managing WebSphere, WebLogic, JBoss, and Tomcat application servers across distributed and clustered environments.
• Ensured high availability and SLA compliance by designing and implementing disaster recovery, clustering, capacity planning, and load balancing strategies for client on-premises and hybrid cloud deployments.
• Automated application deployments and environment setup using shell scripts and Jenkins, reducing manual effort and accelerating release cycles.
• Directed incident and change management for P1/P2 production issues, driving faster resolution and minimizing business disruption across client environments.
• Partnered with development teams and client stakeholders to troubleshoot issues, deliver release management, and ensure regulatory compliance across multiple industries (banking, retail, healthcare, energy).
• Improved application performance and scalability by identifying bottlenecks, leading performance testing cycles with HP LoadRunner and NeoLoad, and implementing proactive optimizations.
• Led end-to-end deployment of MetricStream GRC applications using enterprise-grade tools including WebSphere, JBoss, and WebLogic, alongside robust release management practices. Designed and delivered targeted technical enablement programs for client engineering teams, equipping them with hands-on expertise in platform implementation and operations. Empowered Fortune 500 clients to achieve operational self-sufficiency, accelerate adoption, and drive long-term success across globally distributed environments.
• Championed CI/CD adoption by working on Jenkins, Git/SVN, Bitbucket, uDeploy, and Docker, aligning release automation with evolving DevOps practices.
• Fostered collaboration across cross-functional teams, improving transparency and efficiency using Agile methodologies and Jira Kanban boards.
  
  Key Impact: Improved system scalability and reliability across Fortune 500 client environments, reduced deployment effort through automation, strengthened uptime and compliance for mission-critical GRC applications, and positioned MetricStream as a trusted long-term partner for enterprise risk and compliance management.

Middleware Engineer | Grace Lyster Technologies | Aug 2008 - Aug 2011

Clients: British Telecom & PepsiCo
Product: WebSphere Application Server

• Built foundational expertise in enterprise middleware operations by providing 24x7 support for WebSphere Application Server (v6.x–7.x) across DEV to PROD environments, ensuring SLA compliance and system reliability.
• Led installation, configuration, and upgrades of WebSphere on AIX, including clustered deployments, virtual hosts, and SSL certificate renewals—strengthening platform security and scalability.
• Enhanced application security by configuring Federated LDAP, global security policies, and IBM HTTP Server integrations, aligning with enterprise standards.
• Supported deployments and troubleshooting in multi-node clustered environments, improving system stability and customer experience for high-profile clients.
• Collaborated with cross-functional teams to resolve production issues, streamline deployment processes, and maintain high availability across critical business applications.
  
  Key Impact: Ensured 99%+ uptime and secure operations for BT and PepsiCo enterprise platforms, while establishing a strong foundation in middleware engineering that supported future career growth.