ANSAR P S
SHOP MANAGER
Ernakulam
Summary
Dynamic Shop Manager with a proven track record at HONEY SPECIAL CAKE, excelling in customer service and sales analysis. Enhanced customer satisfaction and loyalty through effective sales strategies and exceptional service. Skilled in employee scheduling and inventory control, consistently achieving sales targets and fostering a positive shopping environment.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Shop Manager
HONEY SPECIAL CAKE
03.2025 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
SALES STAFF
CAKE HUT SWEETS & PASTRIES
12.2021 - 02.2025
- Improved customer satisfaction with attentive service and quick resolution of issues.
- Contributed to the growth of repeat business through exceptional customer service and followup.
- Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Assisted management with inventory control, ensuring optimal stock levels for high-demand items.
- Enhanced the store layout to create a more visually appealing shopping experience for customers.
Education
High School Diploma -
GVHSS TRIPUNITHURA
Ernakulam, India 04.2001 -
Skills
Customer service
Sales analysis
Customer engagement
Employee scheduling
Timeline
Shop Manager
HONEY SPECIAL CAKE
03.2025 - Current
SALES STAFF
CAKE HUT SWEETS & PASTRIES
12.2021 - 02.2025
High School Diploma -
GVHSS TRIPUNITHURA
04.2001 -
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