Ansari Mohd Zaid Junaid
Goregaon (W), Mumbai
Overview
7
7
years of professional experience
Work History
AI Developer
E42
Pune
04.2022 - Current
- Company Overview: Light Information Systems, Pvt. Ltd.
- Built and maintained chatbot solutions for enterprise clients using E42's AI coworker platform.
- Developed conversational workflows and integrated chatbots with CRMs, ticketing systems, and messaging platforms.
- Collaborated with cross-functional teams to customize bot behavior based on client-specific needs.
- Contributed to training and intent tuning to improve NLU performance and response accuracy.
- Delivered and maintained AI coworkers for several clients.
- Reduced manual support by 30% through intelligent automation.
- Recognized for learning quickly, and delivering independently within project timelines.
Hardware Technician
AIM Computer
Mumbai
10.2018 - 02.2019
- Diagnosed and repaired hardware and software issues.
- Assisted in the installation and configuration of systems for small business clients.
- Gained hands-on experience in technical support and customer service.
Education
Bachelor of Engineering (B.E) - Electronics & Telecommunication
Rizvi College of Engineering, University of Mumbai
05-2023
Diploma - Electronics & Telecommunication
M.H. Saboo Siddik Polytechnic (MSBTE)
05-2019
SSC -
Maharashtra State Board
03.2015
Skills
- Languages - Python, MySQL
- Tools and platforms - Docker, Git, Linux, Postman, Chatbot Framework
- Communication skills - good verbal and written presentation skills with proper usage of grammar
- Attention to detail - Ensuring that all information, whether numbers, text, or data, is accurate
- Confidence – confident in the work that is done, and confidence in colleagues and the company
- Teamwork - the ability to manage and delegate to others, take on additional responsibilities, and build positive working relationships that help everyone achieve positive goals and business objectives
- Ability to work under pressure - always keep calm and not become overwhelmed or stressed
CAREER OBJECTIVE
I have always believed that pleasure in a job puts perfection in work. I want to grow as a professional and succeed in an environment of growth and excellence and earn a job which provides me with job satisfaction and self-development and help me achieve personal as well as organizational goals.
Personal Information
- Date of birth - 29th May 1999
- Gender - Male
- Languages Know - English, Hindi & Urdu
Timeline
AI Developer
E42
04.2022 - Current
Hardware Technician
AIM Computer
10.2018 - 02.2019
Bachelor of Engineering (B.E) - Electronics & Telecommunication
Rizvi College of Engineering, University of Mumbai
Diploma - Electronics & Telecommunication
M.H. Saboo Siddik Polytechnic (MSBTE)
SSC -
Maharashtra State Board
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