ANSARI RAIHAN
Mumbai
Summary
Innovative restaurant manager with several years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Sagar plaza Restaurant
Bhiwandi
- Current
- Managed accounts payable, accounts receivable and payroll.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Restaurant Manager
Jan Burger (Food Unit)
Hail City
07.2022 - 10.2023
- Achieved cost-savings by developing functional solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prepared detailed reports on project costs, including labor, materials, overhead expenses.
Restaurant Manager
Burgerynow Restaurant
Hail city
08.2019 - 11.2021
- Adhered to all health department regulations regarding food storage and preparation.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Assisted with kitchen preparation during peak times as needed.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Supervised and trained staff in customer service, food handling, and safety protocols.
Assistant Restaurant manager
Mad Over Donuts
01.2024 - 08.2019
- Maintained accurate records of sales transactions and other financial information.
- Provided leadership and direction to restaurant employees.
- Reviewed employee performance data regularly to identify areas needing improvement.
SHIFT MANAGER
BURGER KING INDIA
- 07.2018
- Assisted with onboarding process by providing orientation materials to new hires.
- Provided guidance and support to staff in the areas of customer service, sales, and marketing.
- Conducted regular assessments of employee performance to identify areas needing improvement.
- Cross-trained employees to do other jobs within business, increasing job skills and productivity.
Shift Manager
KFC (KENTUCKY FRIED CHICKEN)
Mumbai
11.2010 - 11.2016
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Trained new employees on company policies, procedures, and job responsibilities.
- Ensured compliance with food safety regulations and quality standards.
- Inspected work areas regularly for cleanliness and organization standards.
Education
High School Diploma -
Government Inter Collage
Uttar Pradesh06-2008
High School Diploma -
Government Inter Collage
Uttar Pradesh06-2006
Skills
- Cost controlling and setting budgets
- Delighting guests and satisfying them
- Team building
- Supervision
- Motivation
- Training
- Managing inventory and vendors
- Guest services
- Maximizing Sales & Profitability
- Monitoring and controlling front and back of house operations
Academicqualification
- S.S.C Passed from UP board 2006
- H.S.C Passed from UP board 2008
Currentjobresponsibilities
- Quality Compliance : Ensuring 100% Product Quality, Cleanliness & Speed of Service through SOP implementation
- Sales: Achieving sales targets consistently by executing market wide promotions & developing store specific promotions by studying the local trading area. Created Delivery Area Maps & marked area of delivery & optimized on the best grids. Also worked on awareness of store presence by strategizing banners.
- Controls / Profits: Control Cost of Labor with effective scheduling. Analyzing reports dealing with inventory management making action plans to fix the issues & executing the same with continuous evaluation.
- People management: Imparting training, Constant One-on-One constructive feedback to members to achieve 100% Standards, recognizing members for their efforts, keeping the enthusiasm levels high at all times.
- Front-of-house
- Coordinating the entire operation of the restaurant during scheduled shifts.
- Managing staff and providing them with feedback.
- Responding to customer complaints.
- Ensuring that all employees adhere to the company's uniform standards.
- Meeting and greeting customers and organizing table reservations.
- Advising customers on menu and wine choice.
- Recruiting, training and motivating staff.
- Organizing and supervising the shifts of kitchen, waiting and cleaning staff.
- Housekeeping
- Maintaining high standards of quality control, hygiene, and health and safety.
- Checking stock levels and ordering supplies.
- Preparing cash drawers and providing petty cash as required.
- Helping in any area of the restaurant when circumstances dictate.
Roles And Responsibilities
- Handling team and lead them to achieve target
- Motivate team member and train them
- Ensure best dining experience of customer.
- Ensure best customer service
- Handling customer complaints regarding products, services and staff behavior
- Handling shift and ensure smooth operation
- Motivate team members to give their best
- Maintain daily and monthly sale target
Personal Information
- Father's Name: Zameer Ansari
- Date of Birth: 10/07/89
- Nationality: Indian
Languages
- English
- Hindi
- Arabic
- Urdu
Disclaimer
I hereby declare that above information is correct to the best of my knowledge
Timeline
Assistant Restaurant manager
Mad Over Donuts
01.2024 - 08.2019
Restaurant Manager
Jan Burger (Food Unit)
07.2022 - 10.2023
Restaurant Manager
Burgerynow Restaurant
08.2019 - 11.2021
Shift Manager
KFC (KENTUCKY FRIED CHICKEN)
11.2010 - 11.2016
Restaurant Manager
Sagar plaza Restaurant
- Current
SHIFT MANAGER
BURGER KING INDIA
- 07.2018
High School Diploma -
Government Inter Collage
High School Diploma -
Government Inter Collage
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