In-Store Pickup and Service
- Advanced Inventory Management: Spearheaded design and implementation of a comprehensive inventory management feature, facilitating seamless in-store purchases and service integration.
- Innovative Self-Service Solutions: Pioneered the development of a seller self-service feature for aggregate inventory management, enhancing efficiency and internal resource consumption.
- Scalable Architecture: Engineered construct-agnostic solutions, ensuring scalability for evolving store-related use cases.
Notification Preferences for Consent Message
- Customer Consent Framework: Architected and implemented a robust system for capturing customer consent for delivery updates via text and call.
- Modular Notification System: Decoupled the notification component to function independently across diverse scenarios, establishing it as the definitive source of truth.
Dynamic appointment slot encumbrance
- Optimized Technician Scheduling: Designed and executed a sophisticated scheduling feature for 2P seller technicians, optimizing resource allocation and maximizing slot utilization.
- Customizable Algorithms: Empowered sellers with custom slot encumbrance algorithms, significantly improving job completion rates.
Technician Capacity Audit
- Comprehensive Audit Tool: Developed and integrated infrastructure and front-end for a tool auditing technician-performed inventory updates.
- API Integration: Seamlessly integrated the audit tool with back-end APIs, providing operational teams with accessible, real-time data
- Self-Service Diagnostics: Enabled sellers to independently identify and resolve inventory update issues through a user-friendly portal.
Operational Excellence and Cost Optimization
- Automated Processes: Enhanced operational efficiency by automating deployments, maintaining pipeline health, and streamlining configuration updates.
- Cost Reduction: Achieved significant cost savings by identifying and eliminating system anomalies, reducing storage from 1 TB to 20 MB.
- Self-Service Tools: Developed automation scripts, facilitating self-service solutions for clients and developers.