Anshika Chauhan
Rishikesh
Summary
Dynamic logistics and customer relationship management professional with a proven track record at Envi Tech Global Services. Achieved a notable increase in customer acquisition through strategic communication and cross-functional collaboration. Expertise in data analysis and team morale enhancement, demonstrated by successful marketing campaigns and improved operational efficiencies. Aiming to leverage these skills to drive further business growth.
Overview
3
3
years of professional experience
Work History
Operations Executive
Envi Tech Global Services
12.2024 - Current
- Handled over 100 shipments in one month including answering to the queries of the agent
- Experienced in communication with international clients
- Given good customer service that helped in increasing the business
- Collaborated with cross-functional teams to organize events and promotional activities, resulting in a 30% customer acquisition
- Conducted research to select the best suitable carrier to schedule the vessel sailing and provided the best solution to the agent
- Dealt with vessel delay or vessel roll situation, fixed problems in loading, always track the shipment and keep the customer updated
Youth Ambassador
Fission Youth Marketing Pvt. Ltd.
Mumbai
03.2023 - 11.2023
- Company Overview: Mumbai
- Spearheaded marketing campaigns targeting youth demographics, contributing to a 20% increase in brand awareness within 6 months
- Developed and executed strategic social media initiatives that led to a 30% growth in engagement across platforms
- Collaborated with cross-functional teams to organize events and promotional activities, resulting in a 15% boost in customer acquisition
- Conducted market research to identify emerging trends and preferences among youth audiences, influencing the development of new marketing strategies
- Managed relationships with over 50 student representatives, enhancing communication channels and fostering a collaborative environment
- Mumbai
Intern
Bharat Heavy Electrical Limited (B.H.E.L)
Haridwar
05.2023 - 06.2023
- Company Overview: Haridwar
- Assisted in inventory management by monitoring stock levels and maintaining accurate records, reducing inventory discrepancies by 15%
- Supported procurement activities, including vendor communication and order processing, leading to a 10% improvement in order fulfillment efficiency
- Analyzed supply chain operations data to identify bottlenecks and propose solutions, enhancing workflow efficiency by 20%
- Collaborated with the finance team to assist in budget tracking and cost analysis, helping to optimize department expenses by 5%
- Contributed to the preparation of detailed reports on inventory and procurement processes, improving departmental reporting accuracy by 30%
- Haridwar
HR Executive
Aashman Foundation
05.2022 - 08.2022
- Company Overview: Haryana
- Managed the end-to-end recruitment process, screening over 100 candidates and successfully onboarding 25 new employees in 4 months
- Implemented new HR policies and procedures, which increased compliance and reduced administrative errors by 20%
- Developed and executed employee engagement activities that boosted team morale, resulting in a 15% improvement in employee satisfaction scores
- Coordinated training programs for staff, leading to a 10% increase in overall productivity within the first three months
- Conducted regular performance assessments and provided feedback, which contributed to a 10% improvement in individual performance metrics
- Haryana
Education
Bachelor of Business Administration (BBA) - Logistics, Retailing & E-Commerce
Indian Maritime University
Cochin06.2024
Class XII All India Secondary Examination - P.C.M with Computer Science
Kendriya Vidyalaya I.D.P.L Campus
Virbhadra, Rishikesh03.2021
Class X CBSE All India Secondary Examination -
Kendriya Vidyalaya I.D.P.L Campus
Virbhadra, Rishikesh03.2019
Skills
- Inventory Management Systems
- Data analysis and reporting
- ERP Systems
- Warehouse Management Systems (WMS)
- Demand forecasting
- Procurement and Sourcing Tools
- Logistics and (TMS)
- Customer Relationship Management (CRM)
- Financial Analysis
- Microsoft Office Suite
- Project Management Tools
- Barcode and RFID technology
- Tally ERP 9
- MS Excel
- Power point
- Outlook
- Python
- SQL
Additional Information
A letter of appreciation from Cochin Port Authority for Liaison/ arrangement for the members of the Parliamentary committee on the welfare of Scheduled Castes/ Scheduled Tribes., First Prize in Poetry Competition held at IMU campus., Awarded the Best Manager at A National Seminar and Inter-collegiate Management Fest, Estuary'23 event with a cash prize of 10K., Received certificate of merit at Hindi Extempore., Certificate of excellence at the event SAILOR'S SAGAS organized by T.S Chanakya., Secured First prize and a cash prize of 10k in an event called B-QUEST held by IMU, Chennai., Personal project on 'THE IMPACT OF DIGITALISATION OF WAREHOUSE IN ORDER TO IMPROVE THE EFFICIENCY OF SUPPLY CHAIN.'
Timeline
Operations Executive
Envi Tech Global Services
12.2024 - Current
Intern
Bharat Heavy Electrical Limited (B.H.E.L)
05.2023 - 06.2023
Youth Ambassador
Fission Youth Marketing Pvt. Ltd.
03.2023 - 11.2023
HR Executive
Aashman Foundation
05.2022 - 08.2022
Bachelor of Business Administration (BBA) - Logistics, Retailing & E-Commerce
Indian Maritime University
Class XII All India Secondary Examination - P.C.M with Computer Science
Kendriya Vidyalaya I.D.P.L Campus
Class X CBSE All India Secondary Examination -
Kendriya Vidyalaya I.D.P.L Campus
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