Anshika Singh
Gurugram
Summary
Dynamic and results-driven professional with extensive experience in sales and team leadership, notably at Policy Bazaar. Excelled in key account management and customer relationship building, achieving significant revenue targets and awards for excellence. Skilled in resource training and sales development, adept at fostering client relationships and driving financial growth.
Overview
9
9
years of professional experience
Work History
Logistics Sales Manager
S&S Brokerages
Gurugram
01.2023 - Current
- Account Management of 150 customers for direct and indirect freight
- Spearheaded training, learning and development for a team of 9 individual
- Account Manager of 2 dedicated dispatchers
- Achieved $65,000 of monthly profit with commission levels of $8000
- Developed and implemented sales strategies to increase customer base and revenue growth.
- Maintained accurate records of all sales activities, including daily call reports, weekly work plans, and monthly and annual sales analysis.
- Provided weekly forecasts of product demand to logistics team for efficient inventory management.
- Built relationships with key clients to ensure repeat business and long-term partnerships.
Senior Team Lead (North Americas & Europe)
Policy Bazaar
Gurugram
01.2021 - 01.2023
- Managed and trained a team of 40 staff members, providing daily guidance on tasks and projects.
- Developed and implemented procedures to ensure consistency in workflow across the team.
- Monitored performance of team members, providing feedback and coaching where necessary.
- Coordinated with other departments to ensure that all project deadlines were met.
- Conducted regular meetings with team members to discuss progress and identify areas for improvement.
- Provided technical support to team members when needed, troubleshooting issues and resolving conflicts.
- Maintained up-to-date records of work progress, ensuring accuracy of data entry and reporting.
- Analyzed data from completed projects to identify trends or patterns in results or processes.
- Ensured compliance with company policies, safety regulations, and industry standards at all times.
- Assessed new technologies or methods for potential use within the team's workflow process.
- Collaborated with management to develop strategies for improving efficiency and productivity of the team.
- Identified opportunities for process automation or streamlining existing procedures within the department.
- Worked closely with vendors or suppliers to negotiate pricing agreements that would benefit the company financially.
- Offered training and support to keep team members motivated and working toward objectives.
- Reviewed completed work to verify consistency, quality, and conformance.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Team Lead (Gulf Region)
Policy Bazaar
01.2019 - 01.2021
- Responsible for sales training of new sales hires
- Awarded 'Star Team of the Month' award 4 times on performance and quality parameters
- Realised a monthly target of INR 3.5 crore regularly
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Developed strategies to increase team productivity and improve customer service levels.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
Subject Matter Expert
01.2018 - 01.2019
- Headed the specialized chat based process for HNIs
- Achieved a monthly target of INR 2 crore heading a team of 15 sales consultants
- Awarded 'Star Team of the Quarter Award' twice in 2019
- Awarded 'Star Team of the Month Award' 5 times in 2019
Sales Consultant
Policy Bazaar
01.2017 - 01.2018
- Achieved 'Star Agent of the Quarter Award' twice
- Achieved 'Star Agent of the Month Award' 5 times
- Realized monthly revenue target of INR 45 lac consistently
- Established long-term relationships with key contacts at client companies.
- Developed and maintained relationships with clients to increase sales revenue.
Business Analyst
Epaathsaala
Bengaluru
01.2016 - 01.2017
- Converted 5 colleges Pan-India to opt for NAAC consulting
- Provided audit, documenting and recommended measures to improve the college NAAC accreditation ranking
Education
MBA -
IMT + Liverpool Business School
01.2022
BBA -
Panipat Institute of Engineering & Technology
01.2017
Skills
- Resource Training
- Customer Relationship
- Financial Advisory
- Sales Development
- Insurance
- Key Account Management
- Customer relations
- Training & Development
- Decision-making
- Multitasking Abilities
- Insurance
- Investment
Languages
- English
- Hindi
Timeline
Logistics Sales Manager
S&S Brokerages
01.2023 - Current
Senior Team Lead (North Americas & Europe)
Policy Bazaar
01.2021 - 01.2023
Team Lead (Gulf Region)
Policy Bazaar
01.2019 - 01.2021
Subject Matter Expert
01.2018 - 01.2019
Sales Consultant
Policy Bazaar
01.2017 - 01.2018
Business Analyst
Epaathsaala
01.2016 - 01.2017
MBA -
IMT + Liverpool Business School
BBA -
Panipat Institute of Engineering & Technology
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