Receptionist
LYCOS COMPUTER EDUCATION CENTRE
07.2021 - 12.2021
- 6 MONTHS WORK EXPERIENCE AS RECEPTIONIST AT LYCOS COMPUTER EDUCATION CENTRE
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Supported company correspondence by drafting and distributing memos and emails.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.