Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
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Anshita Panwar

L-1/138A Mohan Garden, Uttam Nagar

Summary

Dynamic Customer Service Representative with a proven track record at Concentrix, adapt at resolving conflicts with empathy and professionalism. Leveraging strong problem-solving abilities and extensive product knowledge, I consistently enhance customer loyalty and satisfaction, demonstrating adaptability in high-pressure environments. Committed to delivering exceptional service and fostering positive customer relationships.

Overview

1
1
year of professional experience
2
2
Certifications
3
3
Languages

Work History

Customer Service Representative

Concentrix
03.2024 - 04.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Bachelor of Commerce -

University of Delhi
New Delhi
04.2001 -

Passed Class 12th -

CBSE Boards
New Delhi
04.2001 -

Passed Class 10th -

CBSE Boards
New Delhi, India
04.2001 -

Skills

Adaptability and flexibility

Time management

Problem resolution

Active listening

Problem-solving

Interests

Reading Novels

Watching Thrillers

Certification

French Language

Timeline

Customer Service Representative

Concentrix
03.2024 - 04.2025

Bachelor of Commerce -

University of Delhi
04.2001 -

Passed Class 12th -

CBSE Boards
04.2001 -

Passed Class 10th -

CBSE Boards
04.2001 -

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Anshita Panwar