ANSH MALIK
Business Operations Executive
Bangalore
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Business Operations Associate
MyCaptain
Bengaluru
07.2022 - 10.2023
- Developed quantitative and qualitative metrics to evaluate company productivity.
- New Customer Acquisition via B2B and B2C channel.
- Understand local markets thoroughly including factors influencing buyer's decision like the economy, technology and so on.
- Worked in various campaigns across PAN India (Law, Medical, Design, Architecture, Engineering).
- Contacted current and potential clients to promote, upsell and cross-sell products and services.
- Training Campus Ambassadors for market operations.
- Showcased product features and benefits to drive sales.
- Liaised with potential customers to determine needs and provide recommendations.
- Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings.
- Studied competitors to develop innovative selling strategies.
- Retained clients and obtained referrals by promptly resolving customer complaints, adding value and elevating service quality.
- Mentored sales representatives to demonstrate proven sales strategies and apply best practices.
- Converted cold leads to expand territory and negotiate profitable contracts.
Brand Development Executive
Max Bakers Pvt Ltd
Bhubaneswar
06.2021 - 10.2021
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
- Organized due diligence in preparation for sale of business unit.
- Monitored expenditures to mitigate risk of overages.
- Established and implemented departmental policies, goals and objectives.
- Identified opportunities to expand or shift course to take advantage of changes in market.
Education
BBA - Bachelor in Business Administration
AMITY UNIVERSITY BANGALORE
BENGALURU 08.2019 -
K12 - Commerce
Delhi Public School, Kalinga
Bhubaneswar 08.2013 -
Skills
Team Managementundefined
Additional Information
- I look after management of sales by hiring interns and driving operations.
- Achieved 200% target on first month of sales operation·
- Managed a team of 53 student interns by training and mentoring methods.
- Drove Business operations and strategic sales across all platforms of MyCaptain.
Timeline
Business Operations Associate
MyCaptain
07.2022 - 10.2023
Brand Development Executive
Max Bakers Pvt Ltd
06.2021 - 10.2021
BBA - Bachelor in Business Administration
AMITY UNIVERSITY BANGALORE
08.2019 -
K12 - Commerce
Delhi Public School, Kalinga
08.2013 -
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