Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.
Overview
19
19
years of professional experience
Work History
Executive Director (Info Sec Sr Manager)
Wells Fargo
02.2021 - Current
Leading and managing Cyber Security Operations function for Wells Fargo India and Philippines, which includes Threat Monitoring, Incident Response, Threat Hunting, Content Development, Malware analysis and Reverse Engineer.
Working closely with various line of businesses to conduct cyber awareness sessions for Wells Fargo employees to educate about cyber attacks and threat landscape.
Conducting Table top exercises, involving Red and Purple team to strengthen the process and improving team’s capabilities on handling incidents.
Working closely with different partners and stakeholders on regular basis to improve Process and technology piece of cyber security.
Increased organization's satisfaction with timely project deliveries and seamless communication.
Consistently exceeded annual performance targets set by senior leadership.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Driving end to end CERT-IN Requirements for the bank.
Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
Presented regularly at conferences or industry events showcasing the accomplishments of the organization.
Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
Security Operations Manager
IBM, Global Business Services
04.2016 - 01.2021
Part of the core team to build SOC which includes onboarding new customers, reviewing end-to-end implementation, transition and managing in steady state.
Handling projects as SOC Manager, and responsible for managing the team of 34 security analysts and 5 Level 3 engineers.
Regular meetings with customers for reviews and handling escalations.
Implementation of New Processes and Procedures for the benefit of team and customers
Optimizing the Correlation alerts by eliminating false positives and minimizing the analyst analysis time.
Setting up new process of building usecases on Qradar Platform using Kill chain mechanism, MITRE Framework and User Behavior analysis.
Responsible for the execution of best practices in incident identification, assessment, reporting, communication, mitigation and monitoring
Ensuring compliance to helpdesk SLA, process adherence and process improvisation to achieve operational objectives
Responsible to Revise and develop processes to strengthen the current Security Operations framework,
Responsible for recruitment, team management and development.
Responsible for operational governance, transition and transformation projects, competency improvement and solutioning for new customers.
Mentored junior staff members in best practices for effective security management, fostering professional growth within the team.
Managed security team schedules, ensuring optimal coverage for facility protection.
Analyzed trends in security threats to proactively address potential issues before they escalated.
Monitored surveillance systems to quickly respond to potential breaches or incidents, maintaining a secure environment at all times.
Technical Lead
Wipro Technologies
11.2014 - 04.2016
Key stakeholder in building and managing Global SOC practice for Wipro.
Responsible for SIEM administration and creating custom dashboards for effective monitoring.
Travelled to implement SIEM solution across 3 datacenters for a US based Pharma company.
Developed around 100 customized usecases following Cyber Kill Chain methods for multiple customers specific to their domains.
Responsible for managing the team of security analysts who are monitoring Qradar SIEM and taking care of escalations
Conducting awareness sessions for the team and creating multiple SOPs for various onboarding procedures and processes
·
Evaluated and recommended new tools and technologies that resulted in increased development efficiency and up-to-date technical skillsets within the team.
Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
Technical Specialist- Cyber
HCL Technologies
10.2008 - 11.2014
Developed custom software solutions to address unique business requirements, driving overall operational improvements.
Streamlined technical workflows for enhanced productivity through the implementation of automation tools.
Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
Evaluated emerging technologies for potential inclusion in future projects or as enhancements to current systems.
Senior Information Security Analyst
Vertex Customer Service India Private Limited
05.2006 - 09.2008
Performed level 1 cyber security which includes assisting in network security incidents, VPN troubleshooting, proxy changes etc.
Auditing of critical Windows and UNIX systems as a major requirement of Sarbanes-Oxley (SOX) compliance.
Educated employees on cybersecurity awareness through well-structured training programs and workshops.
Desktop Support Engineer
Microland Pvt.Ltd
01.2005 - 05.2006
Worked as Helpdesk and Desktop engineer for a US based call center which includes build, maintain, and repair computer systems to improve speed, reliability, and efficiency of operations.
Performed data backups regularly to safeguard critical information against loss or corruption due to system failures or security breaches.
Education
Post Graduate Diploma in Business Administration - Operations Management
Symbiosis Center For Distance Learning
04.2001 -
Bachelor of Science - Information Technology
Sikkim Manipal University
Distance Learning
04.2001 -
Skills
Cyber Security Operations
undefined
Timeline
Executive Director (Info Sec Sr Manager)
Wells Fargo
02.2021 - Current
Security Operations Manager
IBM, Global Business Services
04.2016 - 01.2021
Technical Lead
Wipro Technologies
11.2014 - 04.2016
Technical Specialist- Cyber
HCL Technologies
10.2008 - 11.2014
Senior Information Security Analyst
Vertex Customer Service India Private Limited
05.2006 - 09.2008
Desktop Support Engineer
Microland Pvt.Ltd
01.2005 - 05.2006
Post Graduate Diploma in Business Administration - Operations Management
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Director of Business Operations, Sr. Account Executive, Business Development Manager, Sr. Recruiter at Aerotek IncDirector of Business Operations, Sr. Account Executive, Business Development Manager, Sr. Recruiter at Aerotek Inc