Anshu Ashi Thakur
Cabin Crew
Mumbai
Summary
Energetic and Resilient, Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work History
Lead Flight Attendant
Indigo Airlines
Mumbai
02.2019 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Distributed supplies such as headphones and blankets to passengers.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Passenger Service Executive
BWFS Flight Services
Mumbai
09.2017 - 12.2018
Education
SSC -
Janta High School
Bihar 03.2009 - 07.2013
HSC - Science (PCMB)
New English Jr. College
Ulhasnagar,Maharashtra 07.2014 - 07.2016
Bachelor Of Arts - Psychology
Mumbai University
Mumbai 03.2017 - 07.2020
Skills
Leadership
Customer service
Tactful
Emergency Response
Team player
Timeline
Lead Flight Attendant
Indigo Airlines
02.2019 - Current
Passenger Service Executive
BWFS Flight Services
09.2017 - 12.2018
Bachelor Of Arts - Psychology
Mumbai University
03.2017 - 07.2020
HSC - Science (PCMB)
New English Jr. College
07.2014 - 07.2016
SSC -
Janta High School
03.2009 - 07.2013