
Enthusiastic and highly dedicated Customer Service Executive with over 2 years of proven experience in the banking sector. Skilled in managing high-volume customer interactions, resolving queries efficiently, and building long-lasting client relationships. Adept at handling pressure while maintaining a positive attitude and professional demeanor. Seeking an opportunity to utilize my communication strengths and service-oriented mindset to enhance customer satisfaction and contribute to organizational success. Driven customers support with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, purchases, inquiries and complaints to develop rapid solutions.
Customer Service & Support
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