Dynamic and results-driven professional with over 8 years of experience in educational operations, revenue growth and leadership to drive transformative initiatives across diverse sectors. Aiming to enhance the quality, growth and accessibility of education by implementing innovative strategies, fostering collaboration, and promoting best practices.
Overview
8
8
years of professional experience
Work History
Senior Manager - Academic Operations
Unacademy
Noida
11.2021 - Current
Operational Efficiency: Optimizing operational processes to ensure smooth functioning and maximize efficiency across the center.
Team Development: Providing strategic leadership and mentorship, fostering a culture of excellence and continuous improvement.
Subscription Rating Improvement: Led efforts to boost subscription ratings from 2.5 to 4 within 2 months, significantly enhancing user satisfaction.
Content Creation and Exam Conduction: Collaborated with Subject Matter Experts to streamline module and question paper creation processes, ensuring seamless exam conduction with an error rate of less than 2%.
Cross-Functional Collaboration: Facilitated seamless collaboration between diverse teams, including operations, marketing, and academics, to drive project alignment and achieve organizational goals.
Learner Referral Program Success: Launched a referral program that drove a 20% increase in revenue.
GTM Strategy: Executing impactful go-to-market (GTM) strategies to enhance brand visibility and drive enrollment.
Process Improvement: Identified and implemented efficiency-driven process enhancements, reducing operational bottlenecks and improving overall productivity and accuracy.
Curriculum Oversight for Grades 1-8: Managed the educational framework for students in Grades 1-8, including lesson plans, assessments, and interactive educational games, enhancing the overall learning experience.
Collaborative CMS Development: Partnered with the product team to design and implement a robust CMS structure for the platform, supporting over 200 team members and ensuring efficient content management.
Project Management: Successfully planned, executed, and monitored complex projects, ensuring timely delivery, resource optimization, and alignment with organizational objectives.
Diverse Category Launch & Revenue Generation: Successfully launched and designed 20+ categories
spanning CBSE Math, Science, Fundamental Math, Personality Development, Coding, and Financial
Literacy, generating revenue of 2 Crores.
Assessment and Question Creation: Designed and developed comprehensive assessment frameworks and high-quality question banks, ensuring alignment with learning objectives and maintaining accuracy and rigor.
Content Specialist - Creative
Bhajan Global Impact Foundation
Gurugram
07.2018 - 07.2019
Innovative Manifesto Publication: Conducted primary and secondary research to produce India's first MP-level manifesto, "Hisar: Co-Creating Prosperity," establishing a foundation for regional development.
Comprehensive Role in Election Management: Wrote an article on agriculture and the Satluj Yamuna Link (SYL) while managing booth operations and coordinating volunteers in rural Hisar during the 2019 General Election, enhancing informed voter engagement.
Strategic Social Media Oversight: Designed and executed the social media communication strategy for Bhavya Bishnoi, the Congress MP Candidate, boosting engagement and outreach.
Public Health Workshops: Organized workshops on menstrual hygiene and self- defense for college girls in Hisar, significantly advancing public health awareness and safety within the community.
Fellow
Piramal Foundation For Education Leadership
Churu
07.2016 - 05.2018
Coordination with Education Authorities: Collaborated with the Block Education Officer (BEO) and District Education Officer (DEO) to streamline the execution of educational initiatives.
Leadership and Instructional Training: Facilitated training sessions for headmasters to enhance leadership skills and conducted teacher training to improve classroom instruction.
Academic Enhancement Through School Collaboration: Partnered with five government schools in Taranagar to bolster student learning in Mathematics and Literacy.
Publication of "Mhaari Panchol" Child Magazine: Successfully launched "Mhaari Panchol," a child magazine created by government school students in Taranagar, and provided guidance to other educators on replicating this initiative.