Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Anshul Gulati

Anshul Gulati

Team lead creator acquisition

Summary

Results-driven Operations team Leader with over 7 years of diverse experience in creator management, team leadership, and strategic operations. Proven track record in managing multi-category projects, fostering creator engagement, and achieving 100% onboarding accuracy. Skilled in team coordination, communication, and leveraging industry trends to drive app growth. Proficient in managing multicultural teams and collaborating effectively with marketing for successful app promotion. Seeking to contribute expertise in operations management and content, creator acquisition and team leadership roles to drive organizational success.

Overview

6
6
years of professional experience
14
14
years of post-secondary education
3
3
Languages

Work History

Team Lead

Sharechat
4 2022 - 1 2024

Spearheaded supply acquisition efforts focusing on recruiting new content creators; managed performance tracking, team leadership, and successful integration of creators into the platform.

  • Performance Tracking & Team Management : Monitored and mentored 15+ Multilingual internal team members and 11+ external Bpo associates performance in alignment with OKRs and creator acquisition goals.
  • Creator Badging & Categorization : Utilized CRM and CMS tools for effective recognition/Badging and engagement of creators.
  • User Query Resolution : Addressed and resolved timely user inquiries and issues, well within TAT And enhancing creator satisfaction and platform engagement.
  • Data Analysis & Recruitment Optimization : Utilized various business intelligence tools(Looker,Superset) to extract and analyze creator data using google sheets, providing actionable insights to associates for targeted creator outreach and onboarding.
  • Effective Team Leadership : Led the onboarding of over 50,000 new in app platform creators original as well as aggregators , significantly enhancing platform growth and diversity.
  • Streamlined Onboarding Process : Redesigned the process, exceeding quarterly acquisition targets through improved efficiency.

Senior Associate (Astrology & Devotion Category Management)

Sharechat
2020.11 - 2022.04

Managed the Hindi Devotion category, focusing on Astrology and Devotion content creators. Led the introduction and management of the audio chatroom feature within the Devotion category, orchestrating the onboarding and management of astrologers and devotional creators, consistently achieving 100% onboarding targets and fostering exceptional results.

  • Category and Creator Management : Directed the Hindi category within the Devotion segment, ensuring content relevance and user engagement.
  • WhatsApp Group Administration : Oversaw multiple WhatsApp groups to enhance communication and collaboration among creators, driving content quality.
  • Audio Chatroom Implementation : Launched and managed an audio chatroom within the Devotion category, enhancing user interaction and content diversity.
  • Astrologer and Devotional Creator Onboarding : Successfully onboarded and managed astrologers and devotional creators, achieving 100% target rates and driving significant category growth.
  • Project Spotlight – Content Conversion: Led the "Spotlight" project aimed at transitioning creators from aggregated to original content, significantly enhancing platform authenticity and diversity.
  • Trending Tags and Notification Scheduling : Managed content scheduling, including notifications and trending tags, to optimize user engagement.
  • Festival Campaign Leadership : Orchestrated comprehensive campaigns for major festivals, which included researching about festivals, preparing bot accounts, creating tags, and launching campaigns to ensure high engagement and supply managing budgets and run campaigns in multiple languages.
  • Content Scraping Projects : Led efforts to scrape content from spiritual or devotional YouTube channels to increase content supply on the platform for long form content.
  • Official Hindi Devotional Page Management : Managed the official Hindi devotional page on ShareChat, curating content and engaging with the community to drive user interaction and satisfaction..

User Operations Manager(Welike)

Flat Incubator Welike
2019.02 - 2020.06
  • Organized successful events and onboarded numerous creators
  • Managed interoffice meetups, collected feedback, and resolved app-related issues
  • Oversaw online campaigns and ensured relevant content uploads
  • Created and managed communication groups for app creators
  • Invited and managed creators from different categories and platforms
  • Conducted competitor app research and managed user feedback
  • Enforced content moderation policies and managed risk users
  • Worked on a cricket project by onboarding content agencies
  • Collaborated with the marketing team for app promotion, engaging 300 YouTube creators
  • Monitored industry trends and provided exceptional user support.

Junior Analyst

EClerx Pvt Ltd
2015.11 - 2016.12
  • Managed backend operations to ensure work order accuracy and cash flow for an Indian IT consulting and outsourcing multinational company.

Education

Bachelors of Technology - Computer Science

Baddi University
Baddi, Himachal Pradesh
2001.04 - 2015.05

Skills

    Communication and Collaboration Skills: Written Communication, Interpersonal Communications, Team Collaboration, Verbal communication, Cross-team Collaboration, Multi-cultural team building, Conflict Resolution

    Customer Success and Service Skills: Customer Satisfaction, Customer retention, Customer Acquisition, User Support, Content Management, Creator Management, Customer Success

    Strategic and Marketing Skills: Adaptability, Promotional Strategies, Trend Market Research

    Industry Knowledge: Market Trend, Competitor analysis, Digital Trends

    Digital Marketing skills SMO, SEO, Social Media Advertising, SEM, Influencer Marketing, E-Commerce, Website Building, SMM

    Problem-Solving and Technical Skills: CMS, G Suite, Microsoft Office Suite, Video Editing Software, Canva (Software), Analytical Skills, Problem Solving

    Websites

    Timeline

    Senior Associate (Astrology & Devotion Category Management)

    Sharechat
    2020.11 - 2022.04

    User Operations Manager(Welike)

    Flat Incubator Welike
    2019.02 - 2020.06

    Junior Analyst

    EClerx Pvt Ltd
    2015.11 - 2016.12

    Bachelors of Technology - Computer Science

    Baddi University
    2001.04 - 2015.05

    Team Lead

    Sharechat
    4 2022 - 1 2024
    Anshul GulatiTeam lead creator acquisition