

Results-driven Operations team Leader with over 7 years of diverse experience in creator management, team leadership, and strategic operations. Proven track record in managing multi-category projects, fostering creator engagement, and achieving 100% onboarding accuracy. Skilled in team coordination, communication, and leveraging industry trends to drive app growth. Proficient in managing multicultural teams and collaborating effectively with marketing for successful app promotion. Seeking to contribute expertise in operations management and content, creator acquisition and team leadership roles to drive organizational success.
Spearheaded supply acquisition efforts focusing on recruiting new content creators; managed performance tracking, team leadership, and successful integration of creators into the platform.
Managed the Hindi Devotion category, focusing on Astrology and Devotion content creators. Led the introduction and management of the audio chatroom feature within the Devotion category, orchestrating the onboarding and management of astrologers and devotional creators, consistently achieving 100% onboarding targets and fostering exceptional results.
Communication and Collaboration Skills: Written Communication, Interpersonal Communications, Team Collaboration, Verbal communication, Cross-team Collaboration, Multi-cultural team building, Conflict Resolution
Customer Success and Service Skills: Customer Satisfaction, Customer retention, Customer Acquisition, User Support, Content Management, Creator Management, Customer Success
Strategic and Marketing Skills: Adaptability, Promotional Strategies, Trend Market Research
Industry Knowledge: Market Trend, Competitor analysis, Digital Trends
Digital Marketing skills SMO, SEO, Social Media Advertising, SEM, Influencer Marketing, E-Commerce, Website Building, SMM
Problem-Solving and Technical Skills: CMS, G Suite, Microsoft Office Suite, Video Editing Software, Canva (Software), Analytical Skills, Problem Solving