Anshul Gupta
Director Delivery
Hyderabad
Summary
Passionate Director Delivery (Customer Success) with a focus on delivering results. Specialized in helping individuals and businesses identify their goals, develop strategies to reach them, foster collaboration within teams, and maximize efficiency through Agile coaching methods. Goal is to empower clients so that they can take ownership of their success.
• Conducting assessments to understand the organization's current state of agility.
• Working with leadership to create a vision for Agile transformation and aligning it with organizational goals.
• Providing training to teams and individuals on Agile principles, values, and practices.
• Offering guidance and mentoring to team members, Scrum Masters, and product owners.
• Facilitating Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Addressing conflicts within teams and helping them find collaborative solutions.
• Establish and oversee governance structures to ensure the effective implementation of Agile practices across the organization.
• Define and monitor key performance metrics related to Agile adoption and effectiveness.
• Identifying and helping to remove impediments that hinder team progress.
• Encouraging collaboration and effective communication within and between teams.
• Establishing and tracking metrics to measure the success of Agile practices and identify areas for improvement.
• Providing regular reports on the progress of Agile adoption to stakeholders.
• Establishing a feedback loop to gather input from teams and stakeholders and adjusting Agile approaches accordingly.
• Being flexible and adaptive to ensure that Agile practices are tailored to the specific needs of the organization.
• Lead and manage the organizational change required for successful Agile transformation.
• Build resilience and flexibility within the organization to adapt to changing methodologies and practices.
Overview
14
14
years of professional experience
6
6
Certifications
2
2
Languages
Work History
Delivery Director
Forsys Software India Private Limited
03.2018 - Current
- Streamlined reporting processes to provide clear visibility into project status updates for stakeholders at various levels of organization.
- Implemented data-driven decision-making processes to optimize resource allocation and prioritize projects effectively.
- Collaborated with stakeholders to define scope, objectives, and deliverables for each project, aligning expectations for success.
- Established culture of continuous learning among team members by promoting professional development opportunities and fostering knowledge sharing within the organization.
- Championed agile methodologies within the organization to enhance adaptability and responsiveness in a rapidly changing business environment.
- Ensured compliance with industry regulations and company policies throughout the entire delivery process, mitigating potential risks or liabilities.
- Facilitated knowledge transfer among cross-functional teams to ensure consistency in best practices and alignment with organizational objectives.
- Coached team members on best practices for effective communication, problem-solving, and time management skills.
- Fostered strong relationships with clients through transparent communication channels, resulting in increased trust and satisfaction levels.
- Managed cross-functional teams for successful project completion, consistently meeting deadlines and budget requirements.
- Introduced automation tools that streamlined the release process.
- Enhanced delivery efficiency by implementing innovative process improvements and streamlining workflows.
- Conducted regular risk assessments and implemented mitigation strategies to minimize potential impact on delivery timelines and budgets.
- Improved customer satisfaction with timely delivery of products and services, addressing concerns promptly and professionally.
- Reduced time to market with the introduction of cross-functional teams and efficient backlog management.
- Defining Agile Strategy & Alignment with Business Goals
Agile Coach
Netsmartz
08.2016 - 02.2018
- Defining Agile Strategy & Alignment with Business Goals
- Executive Advocacy & Leadership Development
- Establish & overseen Agile Governance, Define & Monitor Key Performance Matrices
- Facilitated conflict resolution within teams to maintain momentum towards project goals.
- Transformed project delivery by coaching teams on Scrum, Kanban, and Lean principles.
- Led successful Agile transformations in multiple organizations, resulting in more efficient processes and higher-quality products.
- Enhanced team productivity by implementing Agile methodologies and facilitating daily stand-up meetings.
- Conducted regular performance evaluations of team members, contributing to professional growth and skill enhancement.
- Increased stakeholder satisfaction by providing timely status reports and incorporating feedback into project iterations.
- Analyzed team performance and identified opportunities for additional training.
- Championed customer-centric designs using user stories, leading to increased user engagement postlaunch.
- Identify and manage risks associated with Agile adoption and transformation.
- Ensure that third-party vendors align with Agile principles and support Agile initiatives
Scrum Master
Discovery Software Technology Private Limited
09.2015 - 03.2016
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Streamlined release processes through close coordination between development teams and operations staff.
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Implemented continuous improvement initiatives through regular retrospective meetings with the team.
- Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Reduced technical debt by actively identifying areas requiring refactoring or architectural improvements.
- Implemented key performance metrics to track team progress and identify areas of improvement consistently throughout project.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Created comprehensive user stories with clear acceptance criteria to guide development efforts.
- Mentored junior team members on Scrum best practices, fostering their professional growth within the organization.
- Identified potential risks early in the project lifecycle and implemented mitigation strategies accordingly.
- Resolved conflicts and facilitated open communication among team members, promoting healthy work environment.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Worked to provide continuous improvement for product development lifecycle.
- Update customers and senior leaders on progress and roadblocks.
Director
Spark Grow Technologies Private Limited
01.2013 - 03.2015
- Built solid relationships with clients through regular updates on project status, addressing concerns promptly, and demonstrating understanding of their business needs.
- Ensured timely completion of projects through diligent monitoring of progress, proactive risk mitigation, and decisive action when necessary.
- Championed innovation initiatives within organization leading implementation of cutting-edge project management tools or techniques.
- Delivered exceptional results under tight deadlines by maintaining a strong focus on prioritization, planning, and execution.
- Coached team members for improved performance through constructive feedback, skill development opportunities, and ongoing support.
- Increased overall project success rates by providing expert guidance to team members and ensuring alignment with organizational goals.
- Led the transition from waterfall to agile methodologies for greater flexibility in responding to changing business needs during project execution.
- Reduced project delivery times by optimizing internal processes and removing bottlenecks in project workflow.
- Promoted a culture of continuous improvement by establishing performance metrics for regular evaluation and identifying areas for further enhancement.
- Achieved project objectives on time and within budget by effectively managing resources, scope, and risks.
- Spearheaded the development of comprehensive risk management strategies that proactively identified potential issues and developed contingency plans to minimize impact on project outcomes.
- Developed and implemented project plans and budgets to ensure successful execution.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Senior Software Engineer
Agnitio Technologies
07.2011 - 01.2013
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Collaborated with cross-functional teams to design innovative software solutions.
- Integrated cutting-edge technologies into existing systems for enhanced functionality and user satisfaction.
- Spearheaded the adoption of modern programming practices, promoting continuous improvement in development processes.
- Contributed valuable insights during product planning sessions, aligning technical strategy with business objectives.
- Conducted thorough testing to identify and resolve bugs, ensuring optimal software performance.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Software Engineer
InterGlobe Technologies
08.2010 - 06.2011
- Implemented automated build and deployment processes to streamline release management procedures.
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Developed reusable components that significantly reduced development effort on multiple projects.
- Designed robust testing frameworks to validate functionality and ensure a high level of quality assurance.
- Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
- Streamlined development processes to increase efficiency and reduce production time.
- Collaborated with cross-functional teams to deliver high-quality software products on schedule.
- Enhanced user experience with intuitive interface design and responsive web applications.
- Conducted thorough code reviews to identify potential areas for improvement, ultimately enhancing code quality across all projects handled by the team.
- Conducted regression testing and submitted observations to development team.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Integrated third-party tools and components into applications.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Education
MBA - Information Technology Project Management
Indian Management School And Research Center
Mumbai 04.2001 -
Bachelor of Technology - Information Technology
IMS
Ghaziabad 04.2001 -
Senior Secondary Education - PCM
Ingraham Institute
Ghaziabad 04.2001 -
Ingraham Institute
Ghaziabad 04.2001 -
Skills
Agile Framework Expertise
Certification
Certified Agile Leadership for Organizations
Accomplishments
Implemented Agile methodologies and frameworks such as Scrum and Kanban within a cross-functional team of 30+ members, resulting in a 20% increase in productivity and a 15% reduction in time-to-market for software deliverables. Through comprehensive training sessions and hands-on coaching, fostered a culture of continuous improvement and collaboration, leading to a 25% decrease in defects reported post-release. Additionally, facilitated the adoption of Agile best practices across multiple departments, resulting in improved alignment between development and business objectives, as evidenced by a 30% increase in customer satisfaction ratings.
Timeline
Certified Agile Leadership for Organizations
12-2023
Certified Kanban Expert
10-2022
ICAGILE CERTIFIED PROFESSIONAL - AGILE COACHING
02-2022
Certified SAFe® 5 Scrum Master
02-2021
Delivery Director
Forsys Software India Private Limited
03.2018 - Current
Certified Scrum Product Owner
01-2017
Agile Coach
Netsmartz
08.2016 - 02.2018
Certified ScrumMaster
05-2016
Scrum Master
Discovery Software Technology Private Limited
09.2015 - 03.2016
Director
Spark Grow Technologies Private Limited
01.2013 - 03.2015
Senior Software Engineer
Agnitio Technologies
07.2011 - 01.2013
Software Engineer
InterGlobe Technologies
08.2010 - 06.2011
MBA - Information Technology Project Management
Indian Management School And Research Center
04.2001 -
Bachelor of Technology - Information Technology
IMS
04.2001 -
Senior Secondary Education - PCM
Ingraham Institute
04.2001 -
Ingraham Institute
04.2001 -
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