JIRA


I'm a PMP and PRINCE2 certified professional with 18 years of national and international experience, including 11 years in web, Android, iOS, and SDLC project management – Agile Release Train), with expertise in Product-based, Services-based, and e-Governance projects. I'm an experienced professional in E2E, B2B and G2G project solutions, proficient in project planning, resource management, requirements analysis, risk mitigation, conflict resolution, and project documentation. I'm a Project Manager at MPSeDC, experienced in capacity planning, resource allocation, and Agile practices, including backlog refinement, metrics, task breakdown, velocity, and Scrum ceremonies. I also excel in leading Agile teams, coaching Agile practices, and am well-versed in the Scaled Agile Framework. My strong communication skills foster collaboration among team members and stakeholders. I possess extensive knowledge of the entire Software Development Life Cycle – SDLC – and its tools.
· Served as Scrum Master and Principal Scrum Master in a SAFe delivery model for the Sony SetMax program, managing Android, Web, and iOS platforms.
· Drove Agile transformation by promoting SAFe principles, Lean-Agile mindset, and continuous improvement practices across multiple teams.
· Facilitated Scrum ceremonies, ART-level events, and cross-team collaboration while proactively identifying and removing impediments.
· Ensured adherence to Scrum and SAFe processes, improving team maturity, velocity, and predictability.
· Strengthened communication, transparency, and information flow between development teams, Product Management, and stakeholders.
· Partnered with Product Owners to refine and prioritize Program and Team backlogs, ensuring alignment with business objectives.
· Collaborated with Release Train Engineers and stakeholders to track metrics, generate reports, and support PI planning and delivery governance.
· Led planning and execution for the RJIL JCP program in collaboration with the South Korean partner team, managing end-to-end delivery in a Waterfall model and later driving transformation to Agile Scrum.
· Played a key role in transitioning the project from Waterfall to Agile by establishing Scrum practices, defining ceremonies, backlog management, and improving cross-team collaboration.
· Managed large-scale hardware implementation projects for BSF, Airport Authority of India, and IIM, overseeing vendor coordination, installation, commissioning, and acceptance processes.
· Coordinated with international and domestic stakeholders to align technical designs, schedules, and deployment strategies across multiple workstreams.
· Delivered eCommerce initiatives for Reliance Fresh, Reliance Trends, and Reliance Jewels, managing mobile and web application development, integrations, and release planning.
· Ensured governance through requirement finalization, risk tracking, vendor management, and timely delivery across telecom, enterprise, and retail domains.
· Managed Vodafone Spain account as Project Manager, acting as the key liaison between customer and delivery teams to translate issues into actionable requirements.
· Analyzed customer problems, prepared reports, and ensured timely delivery of fixes and enhancements within agreed SLAs.
· Handled escalations, performed root-cause analysis, and coordinated cross-functional teams to maintain quality and timelines.
· Supported invoice audits and billing validation to ensure commercial accuracy.
· Presented new features and improvement initiatives to the client, recommending solutions aligned with business needs.
· Managed RCOM software implementation, database migration, and hardware swap programs in coordination with ZTE and Huawei teams.
· Led end-to-end supplier coordination from order placement to delivery and deployment across multiple locations.
· Delivered customized network connectivity solutions across Madhya Pradesh in alignment with customer requirements.
· Accelerated project workflows to meet strict customer deadlines while coordinating internal and vendor teams.
· Mentored vendor resources, tracked progress, and maintained project status and governance reports.
· Prepared technical presentations and reports on network service utilization for stakeholder reviews.
. Project Undertaken: Reliance Project
Program/Project Management
JIRA