Dedicated to work and create a healthy atmosphere where I can constantly enhance my technical skills and competencies give my best for the betterment and growth of the organization.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Field Manager
DG PODS
12.2023 - Current
Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
Collaborated with multiple departments to meet operational deadlines.
Facilitated field operations through supervision and direction of field personnel.
Enhanced team productivity by implementing efficient scheduling and resource allocation strategies.
Monitored daily site activities to mitigate risks associated with construction projects while maintaining compliance with regulatory requirements.
Maintained technical knowledge of regulations, industry trends and applicable laws regarding human resources for operation.
Performed quality control inspections on phases of field operations.
Conducted regular site inspections to ensure compliance with safety standards and protocols, reducing incidents significantly.
Developed detailed reports on project status updates while also conducting regular meetings; these efforts kept both internal teams informed of progress and external clients aware of how their investments were faring.
Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Purchasing Manager
DHANLAXMI MERCHANDISE PVT. LTD.
06.2023 - 11.2023
Company Overview: MADHYA PRADESH TOURISM MIDWAY TREAT JULWANIA
Negotiated and implemented competitive pricing agreements with suppliers to reduce cost and improve efficiency
Developed and maintained long-term relationships with vendors, ensuring continued quality of product and service
Analyzed market trends and identified areas of improvement to reduce costs and improve purchasing processes
Ensured quality assurance standards were met when selecting and purchasing materials
Trained and supervised purchasing staff, providing guidance and support
Developed and implemented policies and procedures to ensure smooth operation of purchasing operations
MADHYA PRADESH TOURISM MIDWAY TREAT JULWANIA
FIELD EXECUTIVE MANAGER
DHANLAXMI MERCHANDISE PVT LTD.
02.2023 - 05.2023
Managing Two Railway Privatization Projects of the Company at NAGPUR RAILWAY Station
(PRS Waiting Hall & AC Ladies Waiting Hall)
Excellent communication and organizational skills with the Central Government Railway Officers, Outsource Vendors & Customers
Developed a loyal customer base through exceptional customer service and knowledge of beverages
Business Owner
THE FRIENDS HANGOUT CAFE
12.2021 - 01.2023
Handled all financial operations, including accounts receivable and payable, payroll, and cash management
Developed and implemented innovative strategies to promote company growth and profitability
Implemented a customer service strategy that increased customer satisfaction and retention
Managed a team of 25 employees and oversaw daily operations
Established and maintained quality assurance standards for products and services
Digital Marketing Specialist
H.M. TRADE LINKS
11.2017 - 12.2018
Developed and executed successful digital campaigns on AMAZON, SNAP DEAL, FLIP KART etc
To increase brand awareness and traffic
Developed and implemented strategies for customer acquisition and retention
Administrator
ORLANDO ACADEMY
10.2016 - 02.2017
Proven ability to manage multiple projects in a timely manner
Excellent communication and organizational skills
Developed and implemented successful filing systems
Well-versed in problem solving, decision-making and conflict resolution