Anshul Kislay
Bengaluru
Summary
A dynamic professional to obtain a challenging and responsible position, where my work experience and abilities will have valuable application in a progress of an organization. Seasoned collaborator ,experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Analyst
Shell India Markets Pvt Ltd (SHELL)
03.2022 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Performed gap analysis to identify areas of improvement.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Team Lead for Application and Solution Services
Cerner
08.2021 - 03.2022
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Coached team members in techniques necessary to complete job tasks.
Technical Lead Project Manager
TCS
03.2018 - 08.2021
- Managed scope changes effectively by conducting impact assessments and maintaining strict change control protocols.
- Oversaw budget management, consistently delivering projects within financial constraints.
- Improved client satisfaction with consistent status updates and prompt resolutions to concerns.
- Optimized resource allocation for improved team productivity and timely project completion.
- Reduced project risks by proactively identifying potential issues and implementing mitigation strategies.
Technical Support Engineer
HP Inc
08.2015 - 03.2018
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Performed root cause analysis of reported issues to enact corrections.
Education
PGDM - Business Management
NMIMS Global School of Education
01.2021
B.Tech - Electronics & Communication Engineering Technology
Gandhi Institute For Technology
Bhubaneswar, Orissa01.2014
HSC -
DAV Public School BSEB
Patna, Bihar01.2009
SSLC -
DAV Public School BSEB
Patna, Bihar01.2007
Skills
- Business Analysis
- Product Management
- Process Optimization
- Business process improvement
- User Acceptance Testing
- Identity Governance & Access management
- Identity Lifecycle Management
- IAM System Migration
- Teamwork and Collaboration
- Coaching and Mentoring
- Idea Development and Brainstorming
Certification
- ITIL V4C
- Azure Active Directory (AAD)
- Business English Certificate (BEC)
- CBAP - Certified Business Analysis Professional
Languages
English
Hindi
Personal Information
- Father's Name: Sartendu Kumar
- Date of Birth: 09/06/91
Passportholder
True
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge.
Cooking , Travel & Explore
Love to cook and try new cuisines .Cooking is a stress buster for me
Travel and Explore new places ,culture,food ,lifestyle etc.
Timeline
Business Analyst
Shell India Markets Pvt Ltd (SHELL)
03.2022 - Current
Team Lead for Application and Solution Services
Cerner
08.2021 - 03.2022
Technical Lead Project Manager
TCS
03.2018 - 08.2021
Technical Support Engineer
HP Inc
08.2015 - 03.2018
PGDM - Business Management
NMIMS Global School of Education
B.Tech - Electronics & Communication Engineering Technology
Gandhi Institute For Technology
HSC -
DAV Public School BSEB
SSLC -
DAV Public School BSEB
- ITIL V4C
- Azure Active Directory (AAD)
- Business English Certificate (BEC)
- CBAP - Certified Business Analysis Professional
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